At Mercado Libre, we are democratizing commerce and financial services to transform people's lives across Latin America. Join this mission! At Mercado Envios, we manage the inventory of sellers and deliver products to buyers, enhancing their experience on our platform. In an ever-evolving world, our ability to quickly deliver products purchased through Mercado Libre has become a requirement for competition. Join the team leading logistics across Latin America, delivering world-class customized solutions and integrating local and regional carriers through borderless commerce. **We have a challenge for people who:** * Radiate entrepreneurial energy: driven by curiosity, never give up, and focus on surpassing their own limits. * Give their all because they love working with commitment and dedication. * Embrace change as opportunity and learn from their mistakes. * Prioritize excellence and execution in everything they do. * Foster a positive atmosphere, joy, and fun. * Know how to build together with others and enjoy working as a team. Imagine yourself leading challenging, dynamic, and innovative projects, **and** **being responsible for**: * Supporting the development and maintenance of relationships with clients across our ecosystem, including drivers, carriers, and Meli agencies. * Participating in the planning, implementation, and execution of initiatives that promote driver user satisfaction and retention. * Collecting, organizing, and sharing relevant information from internal and external sources, contributing to customer and internal team engagement. * Identifying improvement opportunities and proposing solutions that enhance the customer experience. * Collaborating with various internal departments, ensuring alignment and contributing value to the ecosystem. **Requirements:** * Bachelor’s degree completed in Business Administration, Logistics, Engineering, or related fields. * Proficiency with Google tools for creating spreadsheets, presentations, and dashboards, plus foundational knowledge of data management and analysis. * Own vehicle and valid driver’s license for visits to operations in the Southern Region of São Paulo (including São Bernardo do Campo, Santos, and other locations). * Availability to work in a hybrid model (3 days onsite), from 9:00 AM to 6:48 PM, Monday through Friday. **We offer you:** * The opportunity to be part of an entrepreneurial company where we love thinking big and long-term. * The chance to take ownership of your development in an environment full of opportunities, learning, growth, expansion, and challenging projects. * The chance to collaborate and learn as part of a team with outstanding professionals and experts. * An excellent work environment, equipped with everything you need to enjoy a truly great experience. :) Mercado Libre does not contact candidates offering job opportunities in exchange for money. All open positions are available on our careers website. If you receive any requests for payment, please be cautious!
João Silva
Indeed · HR
João Silva
Indeed · HR
