At Mercado Livre, we are democratizing commerce and financial services to transform people's lives across Latin America. Join us in this mission! At Mercado Envios, we manage the inventory of sellers and deliver products to buyers, enhancing their experience on our platform. In an ever-evolving world, our ability to rapidly deliver products purchased via Mercado Livre has become a requirement for competitiveness. Join the team leading logistics across Latin America—delivering world-class customized solutions and integrating local and regional carriers through borderless commerce. **We have a challenge for people who:** * Radiate entrepreneurial energy: driven by curiosity, never giving up, and focused on surpassing their own limits. * Give their all because they love working with commitment and dedication. * Embrace change as opportunity and learn from their mistakes. * Prioritize excellence and execution in how they get things done. * Foster a positive atmosphere, joy, and fun. * Know how to build alongside others and enjoy working in teams. Imagine yourself leading challenging, dynamic, and innovative projects—and being responsible for: * Ensuring services provided by partner agencies and service centers operate with maximum adherence to quality and efficiency standards, monitoring performance through critical indicators. * Monitoring and analyzing daily service indicators for our partners, addressing operational bottlenecks. * Preparing and leading high-impact monthly and semiannual managerial meetings, presenting data-driven action plans to optimize operations. * Collaborating directly with the technology team to develop and implement new technologies and systems across the logistics network. * Applying process analysis methodologies to reduce quality deviations and ensure operational integration across different regional units. **Requirements:** * Bachelor’s degree completed in Engineering, Business Administration, Economics, Exact Sciences, Actuarial Sciences, Logistics, or related fields. * Advanced proficiency in Google Sheets and data visualization tools such as Tableau, Looker, or Power BI, plus SQL knowledge for BigQuery usage. * Familiarity with quality tools like PDCA, DMAIC, or Lean Six Sigma certification is desirable. * Spanish communication skills are a significant advantage for interfacing with teams in other countries. * Availability to work in the Osasco/SP region in a hybrid work model, Monday through Friday from 09:00 to 18:48, including visits to partner agencies and logistics operations. **We offer you:** * The chance to be part of an entrepreneurial company where we love thinking big and long-term. * The opportunity to drive your own development in an environment full of opportunities, learning, growth, expansion, and challenging projects. * Collaboration and knowledge-sharing with outstanding professionals and experts. * An excellent work environment, equipped with everything you need to have a great experience. :) Mercado Livre does not contact candidates offering opportunities in exchange for monetary payments. All open positions are available on our careers website. If you receive any request for money, please be cautious!
João Silva
Indeed · HR
João Silva
Indeed · HR
