Product Owner

Description

Job Summary: We are seeking a communicative and strategic Product Owner to actively contribute to the evolution of innovative Artificial Intelligence products for customer service automation. Key Highlights: 1. Direct involvement with cutting-edge Artificial Intelligence technology 2. Collaborative, technical, and results-oriented environment 3. Continuous career growth within the company We are a technology company specializing in Artificial Intelligence applied to customer service automation. We develop modern, scalable, and impact-driven SaaS products used by medium- and large-sized enterprises in Brazil and abroad. Our focus is to build efficient solutions that enhance customer experience and operational performance for businesses. Our focus is to create intelligent solutions that improve operational efficiency and elevate customer experience through technology, automation, and continuous innovation. We are looking for a communicative, strategic, and hands-on Product Owner who wants to actively participate in the evolution of innovative products and grow alongside the company. Responsibilities * Manage and prioritize the product backlog * Drive continuous improvement and development of new features * Write clear and concise user stories * Conduct direct research with customers and users * Collaborate with the CEO on the product’s strategic direction * Actively participate in decisions regarding platform evolution and growth * Collaborate with technical and business teams to ensure value-driven deliveries Requirements * Experience with digital products * Proactive, organized, and strong communication skills * Experience engaging with customers and gathering requirements * Basic knowledge of JavaScript * Creativity and product vision * Hands-on mindset Advantages * Experience with Artificial Intelligence-focused products * Experience with chatbots, automation, and digital customer service solutions * Experience with SaaS products What We Offer * Remote work, with monthly in-person meetings at the office * Continuous career growth within the company * Direct involvement with cutting-edge Artificial Intelligence technology * Collaborative, technical, and results-oriented environment Minimum Education: High School Diploma (Secondary Education) * Remote work allowance of R$120/month; * Birthday day off * 15 days of paid vacation;