Summary: Join Murphy AI as a Debt-Collection Expert consultant to advise on AI agent development for debt recovery, ensuring compliance and effectiveness in the Brazilian market. Highlights: 1. Shape how AI collects debt at top banks 2. Flexible engagement that fits around your current job 3. Work directly with a founding product/AI team **Murphy AI** is a next\-generation **debt collection platform powered by artificial intelligence**, designed to optimize recovery rates while maintaining respectful and personalized communication. Our advanced automation streamlines the process of collecting overdue invoices for businesses, **providing a seamless and effective solution**. At Murphy AI, we’re tackling one of the toughest challenges in fintech: **making debt recovery more efficient, autonomous and scalable.** Our AI\-powered agents adapt instantly, engaging with debtors across channels like voice, email and sms to maximize results while preserving trust. By combining advanced artificial intelligence with powerful automation, **we’re setting a new standard for how businesses recover payments**. As a fast\-growing startup that has already made an impact within less than a year in the market, **we are building a talented team to scale our operations and drive our vision forward** #### **About the Role** Murphy is building the AI agents that will run real collections conversations for banks, lenders and collection agencies across Brazil — and we need people who've actually done the job to make sure our AI does it right. We're recruiting **Debt\-Collection Experts** to join our advisor network in a **consultant/advisor capacity**: no full\-time commitment, just your judgment and experience, paid by the hour (roughly **5–20 hours per month**). You'll work directly with Murphy's product and AI teams to pressure\-test how our voice agents negotiate, escalate, and stay compliant — bringing the floor\-level and strategic reality of Brazilian collections into how we design and train our technology. #### **Responsibilities** **Domain Review \& AI Validation** * Review call flows, scripts and negotiation logic used by Murphy's AI agents and flag anything that doesn't match how a real collections desk would handle it. * Validate cadence, cure\-rate assumptions, settlement/negotiation ranges, and escalation paths against real\-world practice. * Stress\-test edge cases: disputes, renegotiation, hardship, repeat promises\-to\-pay, and regulatory triggers. **Compliance \& Local Nuance** * Flag anything that could create compliance risk under Brazilian consumer\-protection rules (Código de Defesa do Consumidor), Bacen guidance, and LGPD. * Advise on tone, channel mix and contact\-frequency norms considered acceptable vs. abusive in the Brazilian market. **Knowledge Transfer** * Join periodic working sessions (calls/async review) with Murphy's product and engineering teams. * Share real examples, scripts and playbooks from your own collections experience (anonymized, no client data). #### **What We're Looking For** We're recruiting across two profiles: * **Bank in\-house collections leaders** — you've owned the creditor\-side process: placement strategy, make\-vs\-buy decisions, and portfolio oversight. * **DCA / servicer / BPO collections \& contact\-centre managers** — you've run the floor: cadence, scripts, cure rates, and agent incentives. And you likely also have: * **5\+ years** of experience in collections. * Current or recent ( 2 years) experience at a named bank, DCA, servicer or BPO. * A title of **Manager, Team Lead, Head, Director or VP** (front\-line agent/officer/advisor titles only qualify if you've since moved into managing a team). * Fluent Portuguese; working English OR Spanish is necessary for internal team sessions. #### **️ The Engagement** * Format: consultant/advisor, paid hourly. * Time commitment: approx. **5–20 hours/month**, flexible around your schedule. * Fully remote. #### **Why Join** * Shape how AI actually collects debt at some of the world's top banks * Flexible, low\-commitment engagement that fits around your current job. * Work directly with a founding product/AI team backed by Northzone, ElevenLabs and Lakestar. * Competitive hourly consulting fee.
João Silva
Indeed · HR
João Silva
Indeed · HR
