Junior Product Analyst

Description

Job Summary: Work as a Junior Product Analyst in vehicle financing, mapping customer journeys, analyzing KPIs, and generating insights to impact business decisions. Key Highlights: 1. Map the customer journey and identify opportunities 2. Provide insights to influence business decisions 3. Build and manage relationships with partner areas **About Bradesco** Bradesco is one of Brazil's largest financial groups, with a history marked by pioneering spirit and innovation. Through our broad and diversified portfolio of financial products, banking services, and insurance offerings, we contribute to fulfilling individuals' aspirations and fostering sustainable growth for businesses and society. Join our financial ecosystem and impact the experience of millions of people! At Bradesco, we value diversity in all its forms. Therefore, our job openings are open to all individuals, regardless of gender, race, sexual orientation, disability, age, or any other characteristic. Learn more at https://banco.bradesco/html/classic/sobre/index.shtm **Responsibilities and Duties** What is our Bradesco Financing team? Bradesco Financing offers specialized solutions for payroll-deductible loans and vehicle financing, delivering to customers and commercial partners the best credit solutions, financial products, and services through diversified channels. As the preferred company in the loan and financing market, we provide the best experience to customers and partners. Work model: Hybrid — 3 days onsite Unit: Osasco — SP **What will your day-to-day look like?** As a Junior Product Analyst, you will work within the Vehicle Manifestations Management unit, with the following primary responsibilities: * Map the end-to-end customer journey and identify pain points and opportunities; * Understand goals and priorities related to KPIs — both operational and financial; * Provide insights from customer interactions to influence and facilitate business-area decision-making; * Prepare product insights that guide business decisions and influence deliverables; * Conduct detailed analysis of complex problems to identify root causes and potential solutions; * Establish and coordinate meetings to generate insights and investigate hypotheses; * Build and manage relationships with partner areas; * Track and identify opportunities to improve post-sales service performance. **Requirements and Qualifications** What do you need to have or know? * Bachelor’s degree in Business Administration, Economics, or related fields; * Experience in post-sales for vehicle financing products; * Experience in contract management; * Experience with financial credit products and post-sales functionalities; * Experience in operational activities. It’s a plus if you have: * Professional Scrum Product Owner certification or Scrum Product Owner certification. **What We Offer** At Bradesco, we value health and well-being, offering an extensive portfolio of benefits to all our employees: * Profit Sharing (PLR) or Bonus: Based on position eligibility* * Health Insurance * Dental Insurance * Life Insurance * Food Allowance * Meal Voucher * 13th Food Basket * Total Pass * Transportation Voucher (optional enrollment) * Discounts on products and services offered by partner companies * Private Pension Plan (optional enrollment, with financial contribution from Bradesco Organization) * Bradesco Well-Being Program: health, well-being, and quality-of-life initiative * Unibrad: Bradesco Corporate University * Fee Waivers: special conditions on various products and services * Daycare or Babysitter Assistance * Extended Paternity Leave of 20 days * Maternity Leave of 180 days, including assistance throughout pregnancy and postpartum