Commercial Supervisor - MAPI

Description

This position is for candidates who have: Experience in the business area and in energy matrix; Ability to develop economic and operational feasibility projects; Strong communication skills and ability to work effectively in teams. **Responsibilities and Duties** * Ensure the team is trained and qualified; supervise and coordinate customer service activities, ensuring performance goals are achieved; * Lead advisors, train, develop, and evaluate them, promoting professional growth and continuous improvement, setting goals and monitoring results; * Monitor and manage departmental KPIs, analyze performance metrics, and prepare reports for management, proposing corrective actions when necessary; * Prospect new large-scale customers, serve special customers, and conduct joint field visits with the advisor team; * Define sales strategies and field operations; * Communicate guidelines, results, standards, and sales strategies to the team; * Approve and control customer credit limits according to authority level and company policy; * Represent Petrobahia at industry events such as trade fairs, forums, and sector meetings; * Manage relationships with internal contact departments; * Influence projects; * Resolve potential issues arising from customer interactions, ensuring customer satisfaction and safeguarding company interests—including post-sales feedback and ombudsman input, whenever required; * Provide ongoing feedback to management and customer-facing departments regarding company perception and performance, competitor activity, and market and financial information about customers; * Maintain regular contact with the office team to exchange commercial information and support customer service; * Manage negotiation concessions with customers in accordance with company policy; * Update selling prices in the integrated management system, as needed and per policy; * Register customers and applied pricing, keeping records updated as needed; * Validate travel plans and advisor visit reports; * Promote continuous process improvement; **Requirements and Qualifications** * Bachelor’s degree completed in Administration, Marketing, Economics, or related fields; * Experience or prior work in the industrial market supplying diverse energy matrices—e.g., LPG or BPF Oil; * Driver’s license category B. **Additional Information** * Meal allowance or food voucher; * Health insurance plan; * Dental insurance plan; * Life insurance; * Alelo Multi-Benefits Card; * TotalPass; * Personal Support Program – Auster; * Vehicle leasing. Founded in 1996, Petrobahia was one of the first regional fuel distributors to begin operations in Brazil, becoming synonymous with entrepreneurship during the new era that emerged in the fuel sector. At that time, the company’s founders were already active in the industry—with a network of gas stations and one of the most respected transport companies in the market—and decided it was time for a new, challenging venture: establishing a regional fuel distributor with highly specific characteristics. The idea—quickly realized—was to focus on small towns lacking gas stations and locations underserved by multinational distributors, closely meeting the unique needs of each customer. All efforts were carried out with thorough planning and seriousness, rapidly earning Petrobahia recognition for two key attributes: solidity and credibility. Today, the company remains open to innovation and attentive to market opportunities, achieving impressive figures: six operational bases and a network of approximately 70 affiliated gas stations spread across Bahia, Sergipe, Minas Gerais, Piauí, and Pernambuco. Additionally, the company serves around 1,000 active customers—including major consumers and white-label gas stations. These results directly reflect the work of a highly skilled team and our strong, loyal relationships with customers—a success story written daily and driven forward by every new challenge. **Our Infrastructure** Our terminals rank among the most technologically advanced in the country and comply with the strictest quality standards across all regions where we operate and where our bases are located: Northeast, Central-West, North, and Southeast. We offer space leasing services to peer companies and operate a dedicated Customer Relationship Center designed to better serve our clients, integrating all company departments and enabling rapid response. We maintain units across several macro-regions of Bahia and other states, allowing us to serve cities dispersed across multiple hubs and regions. Check the locations of our bases and branches: Company-owned bases * Balsas/MA * Itabuna/BA * Juazeiro/BA * Luís Eduardo Magalhães/BA * Pojuca/BA * São Francisco do Conde/BA Branches operated by third parties * Betim/MG * Cabedelo/PB * Ipojuca/PE – Suape Port * Itaqui/MA – São Luís * Jequié/BA * Porto Nacional/TO * Senador Canedo/GO * Teotônio Vilela/AL * Teresina/PI * Uberaba/MG * Uberlândia/MG