Description
Job Summary:
The professional will be responsible for tracking orders, checking inventory levels, issuing quotations, attending to customers, providing support and post-sales service, acquiring new customers, and assisting the sales team.
Key Highlights:
1. Comprehensive customer service and support, from pre-sale to post-sale.
2. Opportunity to acquire new customers and conduct market analysis.
3. Support for the sales team and assurance of process efficiency.
**Responsibilities:** Track order status, verify inventory, issue quotations, and send documents to customers; handle phone inquiries, provide support, answer questions, and follow up on post-sales to ensure customer satisfaction; acquire new customers, update information in systems (e.g., ERP), maintain spreadsheets, analyze sales and market data to prepare trend and performance reports; assist sales representatives with information and ensure commercial processes are executed efficiently.
**Requirements:** Experience in customer support and service, including sending presentations, proposals, and post-sales follow-up; proficiency in Microsoft Office, especially Excel and Word, and administrative systems.
**Salary:** To be negotiated
**Benefits:** Meal allowance, transportation allowance, Gympass, and optional participatory medical and dental plans after probation period.
**Notes:** Direct hire under CLT regime; Monday to Friday, 8:00 AM to 5:48 PM
Compensation: R$2.000,00 \- R$2.591,21 per month
Benefits:
* Medical assistance
* Dental assistance
* Meal allowance
* Transportation allowance
Work location: On-site