Receptionist - Sobradinho

Description

Job Summary: Daily responsibilities include in-person, telephone, and WhatsApp customer service; scheduling appointments; requesting authorizations; operating the system; and receiving payments. Key Highlights: 1. Dynamic customer service and administrative process organization 2. Development of emotional intelligence and communication skills 3. Focus on proactivity, flexibility, and problem solving **Fenelon is a company specialized in dental imaging diagnostics, with emphasis on radiographic and tomographic examinations. From its inception, Fenelon’s foundations have been quality service, excellence in examinations, and strong dedication to achieving its vision of transforming the radiology market in the Federal District (DF). Today, Fenelon operates 25 units across the entire DF, making it the largest dental imaging diagnostic organization in the DF and a major reference in the sector.** **YOUR TYPICAL WORKDAY** * Customer service (in-person, telephone, and WhatsApp); * Scheduling appointments; * Requesting authorizations from health insurance providers; * Operating the system: patient registration, data entry, appointment scheduling, and billing form submission; * Receiving payments from private patients. **REQUIREMENTS AND QUALIFICATIONS** * Prior experience preferred; * Basic computer skills; * Proficiency in Microsoft Office suite; * Completed high school education; * Advantage: Basic knowledge of radiology. **WHAT WE EXPECT FROM YOU** * Emotional intelligence to interact effectively with operators, supervisors, customers, and other departments (maintaining composure when facing situations outside your routine); * Empathy; * Proactivity; * Communication skills; * Flexibility; * Creativity; * Interpersonal skills; * Problem-solving ability; * Clear and effective communication; * Organizational skills. **ADDITIONAL INFORMATION** * **Gross Salary: R$1.621,00** * **Working Hours**: 44 hours per week, Monday to Friday from 09:00 to 19:00, and Saturdays from 08:30 to 12:30 * **Location**: Brasília - DF * **Benefits**: + Attendance bonus; + Meal allowance or food voucher; + Transportation voucher (on card); + Health insurance; + SESC partnership; + Pharmacy partnership; + University partnerships; + Wellhub (Gympass); + Starbem (online consultations and therapy). **We Are All Fenelon!**