Receptionist

Description

Job Summary: The professional will receive customers, suppliers, and visitors; handle telephone calls; and support administrative routines, ensuring high-quality public service. Key Highlights: 1. Customer, supplier, and visitor reception and routing 2. Administrative routine support and telephone assistance 3. Reception area organization and maintenance Receive general customers, suppliers, and visitors by identifying them, announcing their arrival, and directing them to their designated departments or responsible staff members; handle incoming and outgoing calls, routing them to appropriate personnel to ensure high-quality public service; and provide support for administrative routines. **Responsibilities and Duties** * Receive customers, suppliers, and visitors, performing identification, system registration, and entry/exit control. * Announce and direct visitors to their destination departments or responsible colleagues. * Provide telephone assistance (both inbound and outbound), supply information, transfer calls, and maintain an updated schedule. * Receive, sort, dispatch, and arrange delivery of mail pouches and correspondence to respective departments. * Monitor outgoing calls, identify personal call expenses, and forward them to the relevant department within the stipulated timeframe. * Organize information, plan daily work, schedule requested services, and assist with reception and other departments’ administrative routines as needed. * Maintain physical reception area organization, cleanliness, and upkeep. * Comply with internal regulations, quality management system requirements, and regulations set forth by the National Supplementary Health Agency (ANS). * Adhere to Human Rights and Labor Rights standards (ILO), promoting responsible use of natural resources, energy efficiency, and proper waste segregation. * Observe and comply with health and hygiene procedures, correctly using Personal Protective Equipment (PPE) and Collective Protective Equipment (CPE) when required by the activity. * Perform other duties inherent to the position or as directed by immediate leadership, always in accordance with qualifications, knowledge, and experience. **Additional Information** **What You’ll Get Here:** **Health and Well\-Being** * **Medical Assistance:** Outpatient, hospital, and obstetric coverage for you and your legal dependents. * **Dental Assistance:** Company-subsidized plans covering basic procedures, orthodontics, and prosthetics. * **Pharmacy Benefit:** Convenient medication purchases at accredited pharmacies with payroll deductions and a salary-based limit. * **Wellhub (Gympass):** A wellness platform offering access to gyms and health-related apps, extendable to up to three dependents. **Food and Meals** * **Meal Card:** Daily credit for working days to cover your meals. * **Grocery Card:** Monthly complimentary credit to assist with grocery purchases. **Protection and Future** * **Private Pension Plan:** A company-established plan supporting financial reserve building and future income. * **Life Insurance:** Coverage for death and disability, ensuring financial protection for you and your family. * **PPR (Profit Sharing Program):** Annual reward based on the cooperative’s collective goal achievement. * **Mobility and Commute** * **Transportation Voucher:** Available for commuting between residence and workplace under in-person or hybrid work arrangements. * **Parking:** Agreements with parking networks near company locations. **Quality of Life and Partnerships** * **Day Off:** One paid day off granted after your birthday, to be used as you prefer. * **Family Support:** Daycare or babysitter assistance for female employees with children up to 16 months old. * **Benefits Club:** Partnerships and discounts with educational institutions, language schools, and leisure options. We manage the national operations of Unimed-branded health plans. We market nationwide corporate medical assistance, delivering health and well-being to over 2 million lives. With a human-centered focus and commitment to care, we continually seek ways to strengthen relationships with our employees, beneficiaries, clients, and partners—delivering an ever-better experience for everyone. Unimed Nacional values and supports diversity. People with disabilities, and individuals from diverse racial, ethnic, religious, gender, and gender identity backgrounds, nationalities, sexual orientations, or age groups are considered for all our positions, as we believe cooperation, sharing of ideas, and distinct perspectives are essential. Everyone is welcome. **\#SomosUnilover \#Unimed**