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Job Summary: Toledo do Brasil is seeking professionals for technical support roles, valuing innovation, continuous development, and collaborative growth within a technology company. Key Highlights: 1. Opportunity to face new challenges in technical support 2. A company that encourages innovation and professional growth 3. Values continuous development and employee growth Toledo do Brasil is a company recognized for excellence in technology and innovation, committed to delivering solutions that ensure security and efficiency for both our customers and society. By joining our team, you become part of an organization with over 1\.900 employees operating nationwide. We value an environment that fosters innovation and professional growth, offering diverse development opportunities through our internal advancement program, as we believe we grow and achieve success together. We seek professionals eager to tackle new challenges in a company that values continuous development and employee growth. Currently, we have an opening in the **TECHNICAL SUPPORT** area. If you are looking for a new professional opportunity at a company that invests in its employees and the future, we look forward to your application! **Responsibilities and Duties** * Provide technical support to customers, Toledo do Brasil technicians, or its representatives via telephone, video calls, email, and remote access; * Interpret electrical schematics to assist technicians and customers; * Program and schedule customer service appointments; * Organize and validate technical documentation; * Set up test scenarios; * Test equipment. **Requirements and Qualifications** **Requirements:** * Currently enrolled in a bachelor’s degree program in Electronics, Mechatronics, or related fields; * **Preferred:** Completed or ongoing technical education in Electronics, Mechatronics, Mechanics, Automation, or related fields. **Qualifications:** * Intermediate Microsoft Office proficiency; * Knowledge of electrical control systems; * Intermediate English proficiency; * Experience providing customer service via telephone. **Additional Information** **Benefits:** * Transportation Allowance / Shuttle Bus; * On-site cafeteria; * Medical and hospital assistance; * Medication reimbursement; * 50% PLR — Profit Sharing or Results-Based Bonus; * Group life insurance; * Educational partnership; * Physical therapy; * TotalPass; * Workplace gymnastics; * Christmas basket. Have you ever entered a place for the first time and immediately felt at home? Well, that is exactly the feeling Toledo do Brasil aims to provide all its employees. You may not realize it, but **you’ve almost certainly already encountered the company**: perhaps you’ve seen one of our products at a bakery while waiting for cold cuts to be sliced and weighed; at a supermarket; on the highway; or even during a quick stop at a pharmacy. Remember? Yes, without a doubt, you’ve already seen one of these products across Brazil or Latin America. Now, what you may not yet know is that **we are much more than just scales**. Today, we are recognized as a technology company developing software, creating cloud-based product and service platforms, and distributing electronic labels and meat and deli slicers. And what if you knew now that, beyond investing in cutting-edge technology and innovation, **the company you’re considering joining offers its employees** music festivals held at professional venues with professional-grade equipment, video game tournaments that feel like friendly get-togethers, a dedicated “Women’s Space” for female employees featuring excellent infrastructure for services, events, and relaxation, and also organizes indoor soccer championships with professional referees and barbecues and beer at the grand final? Calm down—it’s not over yet! And what if we further told you that **Toledo do Brasil encourages employees to attend cultural events**, providing complimentary tickets to orchestras, theaters, and international concerts in Brazil? Can you picture it? Then let’s go! We invite you to join this great family—and, as in every family, **honesty and transparency are our core pillars**. Before explaining how to join this family, we’d like to emphasize that the company has over 60 years of history. Founded in 1956, Toledo do Brasil has continuously transformed its organizational culture, products, and brand to keep pace with society’s significant—and welcome—evolution. To make this evolution even better and more comprehensive, we would love your support, your stories, your experiences, and your knowledge—to make our internal environment increasingly interesting, intelligent, and familial. So now that you know a bit about Toledo do Brasil, weigh everything carefully and embark on this journey! After all, here you’ll never lack challenges, learning opportunities, interaction, and achievements across various departments of the company. **AWARDS** **Top Companies 2024** Toledo do Brasil ranks among the top 15 companies in Brazil with fewer than 5\.000 employees for professional growth. **Época Negócios 360 Yearbook** Recognized for outstanding financial performance in the electro-electronic sector. **Best Agribusiness Companies — Globo Rural** Included in the exclusive group of the 500 best agribusiness companies in 2023\. **Empresas Mais – Estadão** In the Época Negócios Yearbook, Toledo do Brasil was recognized as one of the largest companies in the country. The ranking was conducted by Austin Consulting in partnership with the Fundação Instituto de Administração (FIA). In the overall ranking, Toledo do Brasil ranked 927th in 2022\. **POPAI Brasil Award 2024 — “The Oscars of Retail”** Recognition for store execution and Innovation & Intelligence in service models, awarded for the Innovation project in the hardware department of Leroy Merlin. **Automation Award 2024** Recognition for promoting implementation of GS1 standards in innovative solutions. **Época Negócios Yearbook** In the Época Negócios Yearbook, Toledo do Brasil achieved the 179th position overall. In the Electro-Electronic sector, the company ranked 5th, earning the SILVER Seal. * Financial Performance – 2nd place in the sector * Innovation – 3rd place in the sector * Vision for the Future – 5th place in the sector **1000 Largest Companies in the Country — Valor Econômico** In the Valor Econômico Yearbook, Toledo do Brasil ranked 992nd overall. In the Mechanical category, the company achieved: * Category Ranking – 7th place * EBITDA Margin – 8th place * Profitability – 4th place * Current Liquidity Ratio – 6th place * Asset Turnover – 2nd place * Interest Coverage Ratio – 2nd place * Sustainable Growth – 8th place **ABC Marketing Award** Toledo do Brasil received 8 awards in the categories: Branding, Influencers, Product Launch, Internal Communication, Digital Strategy, B2B Events, and ESG Action. **All these achievements result from the effort and dedication of all our employees and partners.**
