After-Sales Analyst

Description

Job Summary: Professional responsible for monitoring products, analyzing fleet health, supporting the commercial team, and implementing the PDCA cycle, with a focus on management, configuration, and data analysis. Key Highlights: 1. Monitoring of installed products and fleet health 2. Commercial support and PDCA cycle implementation 3. Equipment and system configuration, and data analysis MAXTRACK TECNOLOGIA E SERVICOS LTDA.**Apply via WhatsApp** Goiânia \- GO 1 position Not specified Full-time CLT Hybrid Junior Pleno Senior Affirmative Action Position for LGBTQIAP+ Individuals Affirmative Action Position for Women Affirmative Action Position for Indigenous Peoples Affirmative Action Position for People Over 40 Affirmative Action Position for Black Individuals Technology Logistics Commercial**Travel availability required – Field work – Customer visits and remote work** **Responsibilities:*** **Monitoring of Installed Products:** Monitor the operation of products installed at customer sites. * **Fleet Health:** Analyze customer fleet health, identifying necessary actions. * **Commercial Support:** Support the commercial team by gathering information for presentations and other needs. * **PDCA Cycle Implementation:** Implement and monitor the PDCA cycle with customers, generating presentations and follow-up meetings. * **PDCA Management:** Monitor and manage the PDCA cycle. * **Equipment and System Configuration:** Perform equipment and system configurations according to customer operations (telematics, SSMA, etc.). * **New Features:** Track the development of new features and provide feedback. * **Emergency Support:** Assist customers in emergency situations involving incidents. * **Business Opportunities:** Identify and communicate new business opportunities to the commercial team. * **Needs Assessment:** Describe new features customers may require for internal evaluation. * **Data Analysis:** Conduct data collection and analysis to assess behavior and support decision-making. **Desired Qualifications:** * Currently enrolled in or graduated from a bachelor’s degree program; * Technical knowledge in Vehicle Telematics, Risk Management (Cargo Theft), Fuel Consumption, and Fleet Analysis; * Proficiency in Microsoft Office and experience with systems. **Desired Profile:** * Analytical thinking and proactive problem-solving skills. * Strong communication and interpersonal relationship skills. * Proactivity and ability to work independently. * Flexibility for travel and remote work. **Requirements** -------------- ### **Education** * High School Diploma **Benefits** -------------- * Salary advance * Dental care assistance * Education assistance * Travel assistance * Company car * Pharmacy discount program * Flexible working hours * Medical care assistance * Profit-sharing program (PLR) * Life insurance * Fuel allowance * Meal allowance * Food allowance * Career development plan * Wellhub (formerly Gympass) * Zenklub * Study Incentive Program **Location** --------------- Praça Doutor Pedro Ludovico Teixeira, Setor Central, Goiânia \- GO, Brazil, 74001\-959