Student Programs Analyst

Description

Job Summary: Professional responsible for performing operational and administrative support activities for student financing and scholarship programs, ensuring compliance and providing support. Key Highlights: 1. Implementation of FIES and PROUNI programs 2. Student support and guidance 3. Work environment that values proactivity and teamwork We are seeking a talented professional for the position of Student Programs Analyst. If you are dynamic, proactive, and possess the qualifications we seek, we would love to meet you! JOB DESCRIPTION Responsible for executing operational and administrative support activities related to student financing and scholarship programs (FIES and PROUNI), including registration, data updates, student service, and resolution of requests in accordance with institutional regulations and governmental program guidelines. Main Responsibilities and Duties Analyze, organize, control, and archive documents related to FIES and PROUNI; Provide service and guidance to students and their guardians via telephone, in person, and through digital channels, supporting requests related to these programs; Perform approval procedures and data updates in official systems (SisFIES and SisPROUNI); Carry out operations such as contract amendments, suspensions, and transfers under the FIES program; Operate internal systems, such as LECOM and SISPROUNI, for process control and monitoring; Ensure compliance with the General Regulations of the FIES and PROUNI programs, safeguarding adherence to legal and institutional norms; Support other related departmental activities as required by supervision. REQUIREMENTS Academic Qualifications: Completed High School (mandatory); Undergraduate studies in progress (preferred), preferably in Administration, Educational Management, or related fields. Professional Experience: Prior experience of 0–6 months in administrative tasks, public service, or sectors related to educational programs is desirable. Technical Knowledge: Basic/intermediate knowledge of Microsoft Word and Excel; Familiarity with administrative routines and departmental procedures; Basic understanding of government systems such as SisFIES and SisPROUNI (desirable). Behavioral Skills: Strong attention to detail and organizational ability; Nonverbal intelligence (contextual awareness and proactive attitude); Effective oral and written communication skills; Agility, focus, and proactivity; Teamwork skills and strong interpersonal relationships. ADDITIONAL INFORMATION In addition to supporting the development of entrepreneurial professionals, you will also enjoy a comprehensive list of benefits! ✨ For Your Development: Educational Benefit (scholarship for employee and dependents) Corporate University For Daily Life: Transportation Allowance Meal Ticket Family, Health, and Well-being: Health Insurance Dental Insurance Birthday Day Off (paid day off during birth month) TotalPass (partnership with fitness centers) Employee Assistance Program – EAP (free and confidential psychological, social, financial, and legal support) Discounts at School-Clinics