Job Summary: We are seeking a Customer Service Assistant to work at a technology and technical support company, responsible for customer service, organizing service orders, and providing administrative support. Key Highlights: 1. Opportunity for professional growth 2. Environment of continuous learning 3. Direct exposure to real technologies and projects JOYn RH is a recruitment and selection consultancy specializing in connecting professionals with top-tier clients across Brazil. **About the opportunity:** We are looking for **a Customer Service Assistant** to join one of our clients — an established company in the technology and technical support sector. If you are organized, communicative, enjoy interacting with people, and seek professional growth, this position may be perfect for you! **Responsibilities** ✨ Provide in-person, telephone, and WhatsApp customer service; ✨ Receive customers and register equipment; ✨ Create, organize, verify, and close Service Orders (SO); ✨ Route service requests to the technical team; ✨ Verify information entered by technicians before SO closure; ✨ Organize documents and support departmental administrative routines; ✨ Support the technical team and ensure excellent customer service. Requirements: Completed high school education; Basic computer skills; ️ Strong verbal and written communication skills; Organization and attention to detail; * Ability to quickly learn new systems; Proactivity, responsibility, and commitment. * **Advantages** Prior experience in customer service; Experience in administrative or secretarial routines; ️ Familiarity with management systems or Service Orders (SO); Teamwork skills and ability to learn new processes. Benefits Environment of continuous learning; Direct exposure to real technologies and projects; Opportunity for professional growth; Collaborative team and relaxed work environment; Unimed health plan; Pharmacy benefit.
João Silva
Indeed · HR
João Silva
Indeed · HR
