Senior IT Support Analyst

Indeed

Company

Job typeFull-time

Workplace typeOnsite

Experience levelNo experience limit

Education levelNo degree limit

Description

Job Summary: A professional to provide system support, analyze errors, execute SQL queries, and manage support tickets in a logistics environment. Key Highlights: 1. Handling of Level 1 and Level 2 support tickets and analysis of systemic errors 2. Knowledge of ERP, TMS, and HCM systems 3. Experience with KMM TMS NsTech and HCM Senior systems **Responsibilities:** * Handling of support tickets (Level 1 and Level 2\) * Analysis of systemic errors and user support * Knowledge of ERP, TMS, and HCM systems * Database queries (SQL) * Log and system inconsistency analysis * Ticket management tools * Basic understanding of system integrations **Requirements:** * Bachelor's degree completed in Information Systems, Computer Science, Systems Analysis and Development, Software Engineering, Logistics, or related fields; * Transportation and logistics processes; * Issuance of CT\-e and MDF\- , freight billing, freight rate tables; * Incident reporting and delivery tracking; * Experience with KMM TMS NsTech; * Experience with Multi-Shipper NsTech; * Experience with HCM Senior systems; * Experience in transportation companies or logistics operators; * Experience with API or EDI integrations; * Experience in logistics system improvement or implementation projects. Work Location: Itapecerica da Serra \- 100% On-site Minimum Education: Bachelor's Degree

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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