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Job Summary: Human Resources/People Development Intern at a high-performance hospital, supporting recruitment, training, performance evaluation, and quality management. Key Highlights: 1. Participatory and innovative environment for professional development 2. Work at a 100% SUS hospital recognized nationally as a reference 3. Focus on humanized care and professional experience **Join our team! We look forward to welcoming you!** ------------------------------------------------------ Intern with us in Human Resources / People Development at a large-scale, high-performance hospital operating entirely under the SUS (Unified Health System), nationally recognized as a reference institution, operating under a Public-Private Partnership, equipped with advanced technological support and excellent infrastructure. We seek professionals and students to join our evolution, bringing diverse experiences. We offer a participatory and innovative environment where you can grow and help shape the future with us! **Metropolitan Hospital Dr. Célio de Castro** **Mission** To provide comprehensive, safe, and efficient care to adult patients, functioning as a referral and backup hospital within the SUS-BH network, committed to strengthening integrated care with excellence in service delivery and focus on patient experience. **Vision** To be recognized nationally as a 100% SUS hospital renowned for innovative and sustainable management, outstanding quality of care, professional training and development, and unwavering commitment to patient experience. **Values** Humanized, user-centered care; Professional and patient experience; Transdisciplinarity; Participatory, ethical, and transparent management and teamwork; Adaptability; Innovation; Academic training and professional development; Financial, social, and environmental sustainability. ***Diversity,*** ***tolerance******, respect, harmony, equality, inclusion, and differences — these are standalone terms that, when connected and embedded into our purpose, make HMDCC a better place to work. If this resonates with you, apply now and join our team.*** **Responsibilities and Duties*** Assist in all stages of recruitment and selection of new employees, considering the requirements of each position and each selection process. * Assist in monitoring probationary-period performance evaluations (at 45 and 90 days). * Assist in conducting exit interviews, identifying and documenting reasons for termination. * Support the Permanent Education team in implementing actions aligned with the hospital’s Permanent Education Policy. * Accompany and deliver initial trainings defined in the Institutional Learning Pathway for new employees, aiming to integrate them into the organization’s culture. * Provide logistical and operational support to hospital departments in executing learning pathways. * Manage logistics for external Permanent Education activities, including gathering information on market-offered courses, budgeting, approvals, etc. * Accompany and deliver initial trainings defined in the Institutional Learning Pathway for new employees, aiming to integrate them into the organization’s culture. * Assist in reviewing training content submitted by hospital departments, discussing with requestors to minimize rework during content insertion into the Distance Education Platform (EAD). * Upload training content onto the Distance Education Platform (EAD) to make it available to employees. * Register Permanent Education activities (attendance lists, certificates, etc.) in the Senior system to track conducted events. * Issue declarations and/or certificates via the Senior system and/or the education platform to verify employee participation. * Generate reports using the Distance Education Platform – EAD to monitor training progress and propose improvements to relevant departments. * Attend team meetings to exchange information, discuss, and develop processes. * Conduct research and studies to assist in defining optimal parameters for job classification and salary plans. * Assist in recording job descriptions. * Participate in initiatives aimed at continuous improvement of internal processes within your area of responsibility, contributing suggestions and best practices. * Act as a multiplier of humanization culture in professional relationships, ensuring an inclusive environment free from distinction or discrimination. * Apply internal and external regulations specific to your area of responsibility, ensuring compliance with legal and institutional standards. * Support your immediate supervisor and hospital coordinations on matters related to your area of responsibility. * Assist in collecting data to monitor and achieve departmental management indicators or any other institutional requirement. * Attend meetings, trainings, collegiate bodies, and committees as assigned, contributing proposals and improvement actions for presented demands and discussions. * Participate in and monitor quality management processes, hospital accreditation, and institutional certifications. * Support the development of protocols, SOPs/PRSs, records, and reports, possibly standardizing and jointly reviewing them with partner departments. * Perform teaching-related activities as a facilitator, sharing experiences and contributing technical and academic knowledge. * Participate in or facilitate Permanent Education activities in accordance with institutional policy, within the scope of your responsibilities. * Carry out tasks observing safety aspects for professionals and patients, complying with applicable legislation and institutional norms, and reporting incidents compromising safe outcomes. **Requirements and Qualifications** 1\- Currently enrolled in the Psychology undergraduate program, starting from the 5th semester. **Additional Information** Internship schedule: Monday through Friday, either 7 a.m.–1 p.m. or 12 p.m.–6 p.m. Monthly stipend for a 150-hour workload (30 hours per week): R$ 1\.170,00; On-site meal (breakfast or afternoon snack); Transportation allowance; Meal voucher worth R$ 250.00; Discounts on undergraduate and postgraduate courses at partner institutions; Training via PBH Platform; Access to UpToDate platform. **Selection Process\*:** 1\- Registration / application on the platform for the position / Resume review; 2\- Document verification and interview. * All stages are both eliminatory and ranking-based. ***Note:*** ***Applicants will NOT be accepted if they:*** 1\. Have up to first-degree kinship—by bloodline, collateral line, or affinity—with professionals assigned to the department where the internship will take place; 2\. Are employed by SSA HMDCC, OPY HEALTH, or any other partner companies operating at HMDCC. A **100% SUS** hospital distinguished by its humanized approach. Some praise our excellence in infrastructure, innovative management, and cutting-edge technology—and indeed, all these impress. But in truth, our greatest differentiator is our way of caring—with **full focus on the patient**. The essence that drives us, corridor by corridor, bed by bed, rests upon **participatory management** and a fully committed team. We are made of people and hearts dedicated daily to receiving, welcoming, and caring. That is why we feel **PROUD!** To be a **reference for Belo Horizonte and its metropolitan region**, and to always stand ready and willing to serve—making the Metropolitan Hospital Dr. Célio de Castro the best place to receive care. #### **Our Infrastructure** The Metropolitan Hospital Dr. Célio de Castro (HMDCC) occupies a built area of 46\.000 m², with 13 floors and a helipad. It has 460 beds, including 80 ICU beds, and 16 operating rooms. HMDCC specializes in clinical, surgical, and stroke emergency and urgent care, with referrals and admissions regulated by the Belo Horizonte Municipal Health Secretariat’s Admission Center. We are also a reference for the SUS-BH network and for Minas Gerais in high-complexity care across the following specialties: internal medicine, orthopedics, general surgery, vascular surgery, neurosurgery, neurology, and urology. Annually, we perform over 16,000 hospitalizations, 8,000 surgeries, 100,000 imaging exams, and 820,000 laboratory tests. #### **Pioneering Model** HMDCC results from a Public-Private Partnership between the Belo Horizonte City Hall and the concessionaire ONM Health—a pioneering model in Brazil.
