Location: Brotas – Salvador/BA Internship Allowance: R$ 759.00 Workload: 30 hours per week Schedule: Monday to Friday, from 9 a.m. to 3 p.m. or from 10 a.m. to 4 p.m. Benefits: Life Insurance + Transportation Allowance (R$11.20) **Prerequisites** Currently enrolled in High School or Technical School programs in Logistics, International Trade, Administration, or E-commerce / Digital Commerce; Basic knowledge of Microsoft Office Suite (Excel, Word, Outlook); Familiarity with customer service via WhatsApp; Strong verbal and written communication skills, attention to detail, courtesy, and responsiveness. **Responsibilities** Support **order verification, picking, and packaging**, ensuring accurate order preparation. Assist in the **shipping process**, dispatching orders via **Correios and third-party carriers**. Provide customer support via **WhatsApp and email**, clarifying inquiries regarding orders, delivery timelines, and shipments. Contribute to the **organization of the e-commerce department** and basic order tracking. Support daily e-commerce operational routines, aiming for **efficiency and quality in customer service**. Job Type: Internship Contract Duration: 6 months Compensation: R$758.99 – R$759.00 per month Benefits: * Life insurance * Transportation voucher Work Location: On-site