Logistics Assistant - Printing Company

Description

Job Summary: Professional responsible for monitoring the order cycle from dispatch to delivery, ensuring timeliness and quality, while proactively resolving discrepancies with customers and carriers. Key Highlights: 1. Monitor order cycle and ensure delivery deadlines 2. Proactively resolve logistical discrepancies 3. Track carrier performance and generate reports I have an opening for a Logistics Assistant **Salary:** R$: 2\.500,00 **Working Hours:** Monday to Thursday, 08:30 to 18:30, and Fridays, 08:30 to 17:30 **Temporary Position:** 6 months, with strong potential for permanent hiring Meal Voucher (VR): R$ 31.00 Transportation Voucher (VT): As needed At PHOOTO BRASIL Printing Company, located in Vila Leopoldina. Monitor the entire order cycle — from dispatch to delivery — ensuring timeliness, data accuracy, and service quality provided by carriers, while proactively resolving discrepancies with customers and logistics partners. Track order status on carrier platforms. Ensure on-time delivery, contacting carriers whenever necessary. Contact customers in case of address discrepancies or incompleteness. Update addresses in logistics systems and platforms. Monitor dispatch and perform final verification before shipment. Record incidents and track resolution efforts until closure. Perform monthly reconciliation with carriers (amounts, discrepancies, adjustments). Track carrier performance indicators (delivery time, incident rate, service quality). Maintain internal tracking reports. **Minimum Education:** High School Diploma (Secondary Education)