SCHEDULER SHIFT

Description

Join Us in Building the Future of Mobility! At **AUTOMOB**, we breathe passion for cars. We are a 100% Brazilian company, driven by talent, enthusiasm, and the contagious energy of our team members. Here, challenges become opportunities, and your voice has the power to shape the future of the dealership sector in Brazil. We are **market leaders**, with a strong presence across the entire national territory. From light vehicles to heavy machinery, from financial services to insurance and consortiums, we offer an integrated universe of solutions for our customers. With over **190 stores spread across 12 states and 65 cities**, we represent iconic brands such as BMW, Honda, Volkswagen, Toyota, JLR, Volvo, BYD, GWM, Ford, VW/MAN, Valtra, Fendt, and many others. Imagine yourself working with the largest brand portfolio in the segment nationwide, alongside more than 5,000 passionate and engaged professionals. At **AUTOMOB**, you’ll have the opportunity to develop your skills, broaden your knowledge, and build a successful career within a dynamic and challenging environment. We offer comprehensive solutions for our customers—from vehicle sales to after-sales services such as workshops, bodywork, and painting. If you’re passionate about cars, eager to learn, and seeking a place where your ideas are valued, AUTOMOB is your destination! Accelerate with us and make a difference at a company that values diversity and inclusion in all its forms. Join us and become part of a team that celebrates individuality and mutual respect. **Responsibilities and Duties** * Make proactive and inbound calls to dealership customers. * Schedule workshop services (inspections, maintenance, and other services). * Confirm appointments and send service reminders. * Assist customers via phone, WhatsApp, and internal systems. * Organize and monitor the workshop schedule, directing customers according to availability. * Ensure courteous, efficient, and high-quality customer service. * Fixed salary. * 5% commission on scheduled/services performed (per company policy) **Requirements and Qualifications** * Completed high school education. * Experience in telephone customer service, telemarketing, or scheduling is a plus. * Strong communication and organizational skills. * Proficiency with systems and public-facing service. **Additional Information** **PEOPLE ARE OUR BUSINESS—THAT’S WHY WE VALUE OUR TEAM MEMBERS IN MULTIPLE WAYS!** We also offer the traditional benefits you already know. But we go beyond them. Learn more! * **CONNECTED WITH YOU:** Specialized support for our team members and their families through a 24-hour hotline offering psychological, health, social, family, financial, and/or legal assistance—all with absolute confidentiality. * Extended **Maternity Leave** and **Paternity Leave** \+ **Newborn Kit** for new mothers and fathers. * We understand how important children’s and adolescents’ education is. At **AUTOMOB**, we help with purchasing the **school supply kit** for our team members’ children. * Our team members gain exclusive access to a **discount platform** covering travel, culture and entertainment, services, gastronomy, education, and wellness. * Through the **AUTOMOB University**, our team members learn and enhance their professional development, empowering each person to be the protagonist of their own career.  * We recognize and value our **veteran team members** who reach milestone anniversaries. Those with **more than 15 years** receive an especially grand celebration. * **Mom’s Corner:** This space—located at our headquarters in Itaim Bibi and at our administrative headquarters in Mogi das Cruzes—is dedicated to mothers returning from maternity leave who wish to **continue breastfeeding**. The area provides all necessary **equipment for milk expression and storage**, ensuring privacy and comfort. **** * **Totalpass:** Access to an extensive network of gyms and mental health and nutrition services, promoting healthy habits and overall well-being. * **Pet Love:** To care for your four-legged family member too, we include a special benefit for this beloved member of your family. Do you identify with this position? Explore our open roles, apply now, and let’s grow together at a company that expands every day. The dream that began in 1995 with our first Volkswagen dealership gained momentum and evolved into Brazil’s largest and most diversified dealership group. Our brand and product portfolio spans light vehicles—new and used—as well as agricultural machinery, yellow-line equipment, and diverse services meeting our customers’ needs. Today, we represent 35 brands across these varied segments. Our devotion to service is embedded in our culture. We have a highly skilled team united by shared core values: PEOPLE, CUSTOMERS, SIMPLICITY, OWNER MINDSET, SUSTAINABILITY, AND PROFIT. In 2021, we initiated our consolidation process with the creation of AUTOMOB—but in 2024, we unified all dealership companies and operations under one single entity. Currently, we operate over 200 stores across 13 Brazilian states, supported by a team of nearly 7,000 employees. Are you interested and ready to join our Group? Then **accelerate with us**! We are a diverse company that champions diversity across all positions—regardless of gender, sexual orientation, race, religion, or disability.