Commercial Supervisor

Description

We are the market-leading industrial company in Latin America, and we are seeking a leadership-oriented, high-performance professional to coordinate our internal sales team. If you are energetic, goal-driven with aggressive targets, and experienced in structuring commercial processes, this role is for you! **Responsibilities** * **Telesales Management:** Supervise and guide the internal sales team and consultants focused on proactive B2B prospecting. * **Sales Funnel Monitoring (CRM):** Audit daily the stages of the sales funnel, ensuring accurate registration of leads, submitted proposals, and follow-ups. * **Call Monitoring and Feedback:** Monitor team phone calls to calibrate outreach approaches, overcome objections from receptionists/purchasing managers, and improve conversion rates. * **KPI Assurance:** Track daily and weekly team performance indicators (call volume, call duration, new clients acquired, and revenue generated). * **Ongoing Training:** Train the sales team on the company’s technical product portfolio and aggressive negotiation techniques via phone/email. * **Large Account Facilitation:** Directly support closing high-volume commercial proposals and reactivating inactive customer portfolios. **Requirements and Technical Qualifications** * **Proven Experience:** Solid track record in commercial leadership, supervision, or coordination roles within **telesales, internal sales, or internal B2B channels**. * **CRM and Data Proficiency:** Advanced ability to use CRM software and extract reports, plus intermediate Office Suite skills (with emphasis on Excel spreadsheet analysis). * **Sales Techniques:** In-depth knowledge of proactive telephone prospecting (Outbound Marketing), overcoming objections from receptionists/purchasing managers, and volume-based negotiation. * **Education:** Completed or ongoing undergraduate degree in Commercial Management, Business Administration, Marketing, or related fields. * **Behavioral Profile:** Highly persuasive, relentlessly goal-focused, emotionally intelligent, and possessing excellent verbal communication skills. * **Work Location:** On-site at the **CIC (Cidade Industrial de Curitiba)**. * **Work Schedule:** Monday to Thursday, 08:20–18:10; Friday, 08:20–18:00. **Benefits** * Meal Allowance * On-site Meal * Health Insurance * Dental Insurance * Gympass (Wellhub) * Commuter Benefit and/or On-site Private Parking Employment Type: Permanent CLT Contract Salary: R$4,000.00 – R$6,000.00 per month Benefits: * Medical assistance * Dental assistance * Meal allowance * Food voucher * Transportation allowance Experience: * Supervision (Preferred) Work Location: On-site