Job Summary: Responsible for post-sales support, customer onboarding, communicating decisions, and maintaining customer satisfaction, aiming to resolve pain points. Key Highlights: 1. Customer service and problem resolution 2. Focus on customer satisfaction and effective communication 3. Proactivity, organization, and attention to detail **Responsibilities:** Manage Post-Sales (respond to customers daily) Conduct customer onboarding Communicate important decisions in a positive manner Notify customers about hearings Request feedback Identify and resolve potential pain points Maintain consistent contact with a focus on customer satisfaction. **Requirements:** Experience in customer service Problem-solving skills Strong verbal and written communication skills Communication and argumentation skills Patience, organization, and proactivity Prior experience in client relationship management within marketing agencies or related fields Organization and attention to detail Ability to work under deadlines and manage multiple projects simultaneously Easy access to Barueri, São Paulo. Currently pursuing a bachelor's degree **COMPENSATION:** R$ 2.500,00 Meal voucher: R$ 43.44 Transportation allowance **WORK SCHEDULE:** On-site — Monday to Friday, from 9:00 AM to 7:00 PM, with a break. Work location: Bethaville Barueri Minimum Education Level: Bachelor's degree
João Silva
Indeed · HR
João Silva
Indeed · HR
