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Customer Service Assistant

Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Job Summary: We are seeking a dedicated professional to provide customer support, perform document analysis, and schedule import/export shipments in an environment that values transparency and trust. Key Highlights: 1. Customer support for import and export processes. 2. Company with over 45 years of experience in the transportation and warehousing market. 3. Work environment that values talent, commitment, and partnership. We are a company specialized in **Road Transportation and Cargo Warehousing**, operating with excellence and commitment in the industry. We believe that **transparency** and **mutual respect** are essential to building and strengthening relationships of **trust**, both with our customers and our team. If you are a dedicated professional seeking a new challenge, grow with us! Join our team and become part of a company that values **talent, commitment, and partnership**. **Responsibilities and Duties** * Provide customer support; * Analyze customer documents and requirements; * Schedule import, export, and delivery shipments; * Monitor pickup/delivery requests and provide information to customers; * Schedule vehicles at maritime and air terminals; **Requirements and Qualifications** Strong communication skills Microsoft Office suite proficiency Knowledge of import and export processes (documentation, customs procedures, etc.) Proactivity, dynamism, and organizational skills. **Additional Information** **At Brasiliense, you enjoy the following benefits (for all positions)** * Meal allowance; * Food allowance; * Transportation allowance; * Medical assistance; * Dental assistance; * Birthday day off for monthly celebrants; * Wellhub (Gympass); * Partnership with SEST SENAT; * Partnerships with language schools and universities. We are a national company with over 45 years of history in the market, founded in 1978\. We consistently operate with responsibility, respect for customers and employees, and an inexhaustible technical capability and innovative capacity. We believe transparency in relationships and mutual respect are fundamental to establishing and maintaining bonds among people; therefore, we highly value trust-based relationships. Our headquarters is located in a strategic and privileged location, occupying an area exceeding 50\.000 m² near Viracopos International Airport in Campinas/SP. The site is interconnected with the main highways linking the state capital and interior regions. We have accredited representatives across Brazil and company-owned branches in major cities, including Viracopos, Rio de Janeiro, Santos, Curitiba, Guarulhos, and Itajaí, as well as numerous international agents. Our core services include: * Customs clearance for imports and exports: air/maritime/road; * Advisory and consulting services for foreign trade; * International freight; * Road transportation; * Cargo warehousing; * International insurance; * System development; * Special projects and processes.

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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