Call Center Agent

Description

Job Summary: Telephone and digital customer support to address inquiries and provide rapid solutions, with an emphasis on relationship building and professional growth. Key Highlights: 1. Growth opportunities and career development plan starting from the 3rd month 2. No prior experience required; suitable for first-time job seekers 3. A work environment that values employee happiness and well-being **Work Location: Shopping Unit** — Address: *Avenida Donato Quintino, 90, Cidade Nova, Montes Claros, MG*. **Remote work option available after 90 days** **New Benefit: We now partner with Gympass**: Take care of your well-being with access to gyms, studios, and health apps! **Join AeC!** As market leaders in customer relationship management for over 30 years—and certified since 2020 as one of the best companies to work for—we offer growth opportunities and a workplace culture focused on employee happiness and well-being. **Career Development Plan at AeC**: Your professional growth is our priority. Starting from your third month, you can be promoted through our internal opportunity program. In 2024, we promoted over 5,000 employees. AeC embraces diversity and wants you to grow with us—regardless of prior experience. **Responsibilities**: Provide telephone support to answer customer questions and deliver prompt solutions, guiding them step-by-step to resolve issues. Work channels include email, chat, WhatsApp, voice calls, and others. **Requirements** Must be at least 18 years old High school diploma or equivalent Positions available across all shifts (morning, afternoon, night), including part-time, 6x1, or 5x2 schedules. Open to first-time job seekers. No prior experience required; however, previous experience as a telemarketing operator, customer service representative, receptionist, call center agent, customer service analyst, customer support consultant, collections agent, active or passive customer service agent, salesperson, SAC (Customer Service Center) representative, sales agent, teleoperator, interaction specialist, or operator is considered advantageous. **Here, you’ll find cutting-edge technology, human warmth, innovation, talented people, and abundant opportunities.** Employment Type: Part-time, CLT (Consolidated Labor Laws) permanent contract Compensation: R$1,518.00 per month Benefits: * Medical insurance * Dental insurance * Meal allowance * Transportation allowance Selection Question(s): * PLEASE PROVIDE A VALID EMAIL ADDRESS FOR CONTACT: Format: @(gmail, outlook, yahoo, icloud).com Work Location: On-site