Serve customers in person, by phone, or via the internet, providing clarifications about products and services. **DESIRABLE KNOWLEDGE** Microsoft Office (Word, Excel, PowerPoint) Dropbox Google Drive Telegram **DESIRABLE SKILLS** Strong written communication skills Critical thinking Self-discipline Problem-solving Teamwork Adaptability Proactivity Critical thinking Self-discipline Interpersonal skills **REQUIRED COMPETENCIES** Knowledge of Administration (ADM) Proficiency in office software Effective communication Organization and time management **ADDITIONAL ASSETS** Experience in customer service Experience in collections **RESPONSIBILITIES** In-person and online customer service; Issuance, delivery, and dispatch of payment slips; Preparation and issuance of contracts; Receipt of installments; Customer registration; Generation of reports through the system; Preparation of declarations; Monitoring of processes initiated during customer service; Document archiving; External follow-ups when necessary. Employment type: Permanent CLT contract Compensation: Starting from R$1\.750,00 per month Benefits: * Meal allowance * Transportation allowance Selection question(s): * Do you live near Nova Iguaçu? * Do you have any experience in collections?
João Silva
Indeed · HR
João Silva
Indeed · HR
