Data Scientist III

Description

Job Summary: Bradesco is seeking a Data Scientist III to work in the Analytics Management of the Ombudsman's Office, applying Data Science and Machine Learning methodologies to generate strategic insights. Key Highlights: 1. Transform customer experience into sustainable improvements. 2. Develop and evolve analytical and predictive models. 3. Support business decisions based on data. **About Bradesco** Bradesco is one of Brazil's largest financial groups, with a history marked by pioneering spirit and innovation. Through our broadly diversified portfolio of financial products, banking services, and insurance offerings, we contribute to individuals' aspirations and to the sustainable growth of businesses and society. Join our financial ecosystem and impact the experience of millions of people! At Bradesco, we value diversity in all its forms. Therefore, our job openings are open to everyone, regardless of gender, race, sexual orientation, disability, age, or any other characteristic. Learn more at https://banco.bradesco/html/classic/sobre/index.shtm **Responsibilities and Duties** What is our Ombudsman's Office team? We transform customer experience into improvements that sustainably impact the organization and society. Work model: On-site Unit: Osasco \- SP **What will your day-to-day look like?** As a Data Scientist III, you will work in the Analytics Management, and your main activities will include: * Applying Data Science, Machine Learning, and statistical methodologies for data analysis and generation of strategic insights for the Ombudsman's Office. * Developing, adapting, or evolving analytical and predictive models in partnership with corporate technical teams. * Collecting, exploring, and preparing data to build robust analyses, identifying opportunities to improve efficiency, controls, and customer experience. * Collaborating with business areas to identify problems, propose analytical solutions, and support data-driven decisions. * Analyzing scenarios, patterns, and trends, translating technical results into actionable business insights. * Supporting the definition and evolution of strategic indicators and analyses feeding dashboards and executive views. * Monitoring the performance of developed models and analyses, evaluating results, data quality, and alignment with business objectives. * Providing technical support to junior professionals, contributing to the analytical and technical maturity of the team. **Requirements and Qualifications** What do you need to have or know? * Proven experience as a Data Scientist, working on medium- to high-complexity analytical projects. * Solid knowledge of statistics, data analysis, and Machine Learning techniques. * Experience building, adapting, or consuming predictive models, analytical rules, and quantitative studies. * Proficiency in data-oriented programming languages such as Python, R, Scala, SAS, or similar. * Knowledge of Cloud Computing tools and environments for developing or consuming analytical solutions. * Completed undergraduate degree in Statistics, Mathematics, Engineering, Data Science, or related fields. It would be a plus if you have: * Experience in the financial market or in areas related to customer voice, complaints, or service channels. * Knowledge of Deep Learning, NLP, recommendation systems, or generative AI. **What We Offer** At Bradesco, we value health and well-being, offering an extensive portfolio of benefits to all our employees: * Profit Sharing (PLR) or Bonus: Subject to position eligibility\* * Health Insurance * Dental Insurance * Life Insurance * Food Allowance * Meal Voucher * 13th Food Basket * Total Pass * Transportation Voucher (optional enrollment) * Discounts on products and services from partner companies * Private Pension Plan (optional enrollment, with financial contribution from Bradesco Organization) * Viva Bem Bradesco: health, well-being, and quality-of-life program * Unibrad: Bradesco Corporate University * Fee Waiver: special conditions on various products and services * Daycare or Babysitter Assistance * Extended Paternity Leave of 20 days * Maternity Leave of 180 days, including gestational support from pregnancy through postpartum