Store Attendant

Description

We are looking for a **Store Attendant** to sell Group Brisanet products and services in accordance with customer and company needs. In addition, to monetize a customer base and retain customers undergoing cancellation processes. If you are an attentive professional who delights customers and possesses a sense of ownership, Brisanet is the place for you! Let’s sail toward the future! **\#JoinBrisanet** **Responsibilities and duties** * Embody the organizational identity of Group Brisanet; * Prepare reports, forms, or spreadsheets as requested; * Update area performance indicators when necessary; * Actively participate in organizational meetings and commitments when requested; * Use individual and collective safety equipment when required; * Perform other related duties as needed by the department and leadership direction; * Sell Group Brisanet products and services in accordance with customer and company needs; * Train new employees and cover colleagues’ vacations across other stores as needed; * Monetize a customer base and retain customers undergoing cancellation processes; * Activate and support mobile telephony; * Open and monitor repair tickets when necessary; * Provide customer service and support, ensuring customer satisfaction; * Schedule installations and configure services; * Process plan transfers, registration changes, information updates, and due date modifications; * Maintain store organization and ensure proper functioning of equipment and work materials; * Open and close the store according to the schedule defined by coordination, ensuring compliance with all company-established security procedures—including full equipment verification, correct closing of doors and windows, and proper system logging—thereby safeguarding the environment and operational continuity. **Requirements and qualifications** * Completed high school education; * Skills in sales techniques and customer service; * Basic mathematics; * Sales and negotiation methodology. **Preferred qualifications:** * Currently pursuing undergraduate studies in Administration, Commercial Management, or related fields; * Google tools (Sheets, Docs). **Additional information** * Work culture that respects and values people; * Internal events covering diverse topics; * Collaborative environment that supports personal and professional development; * Horizontal and vertical workplace structure—meaning you are the protagonist of your own career!; * Meal allowance (Headquarters via cafeteria; Branches via iFood); * Co-payment Health Plan; * Dental Plan; * Life Insurance; * Childcare Assistance; * PCD Dependent Assistance; * Payroll-deducted loan (available after 6 months); * Discounts of up to 50% on Brisanet Internet and BrisaMusic services; * Wellhub (Gympass); * Up to 60% discounts at Higher Education institutions. We have operated in the telecommunications sector for **27 years**, with the **mission of connecting people and promoting digital and social inclusion**. Today, we connect over 1.5 million households across Northeastern Brazil, **leading the fixed internet (broadband) market** in the region. We are also a mobile telephony operator, experiencing increasingly significant growth. Our journey began in 1998 in Pereiro, a municipality in the interior of Ceará state. We were founded with the goal of **providing high-quality, affordable internet access to small towns**. Today, we operate across all nine states of Northeastern Brazil, delivering **cutting-edge connectivity—from the interior to state capitals**—and actively contributing to digital transformation in Brazil.