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Job Summary: Responsible for in-person and video-based support for digital certificate validation, document verification, and customer assistance. Key Highlights: 1. In-person and video-based support for digital certificate validation. 2. Document verification and validation in accordance with ICP-Brasil standards. 3. Customer support and guidance regarding the certification process. **Job Description:** Main responsibilities: Conduct in-person and video-based support for digital certificate validation; Verify and validate personal and legal documents in compliance with ICP-Brasil standards; Ensure adherence to information security procedures and policies; Provide customers with support and guidance on the certification process; Assist with administrative and operational routines at the service point. **Requirements:** Requirements: Completed high school education; Attention to detail, responsibility, and professional demeanor; Strong verbal and written communication skills; Basic computer literacy and familiarity with Microsoft Office. **Minimum Education Level:** High School **Working Hours:** Monday to Friday, 8:00 AM to 6:00 PM **Benefits:** Meal allowance; Day Off; Total Pass; Career development plan; Human-centered work environment. Employment type: Permanent CLT contract *Apply via the Divulga Vagas portal!* Follow Divulga Vagas on Instagram: @divulgavagas.oficial
