Description
### **JOB DESCRIPTION**
**Job mission:**
Work at the building entrance, controlling access of people and vehicles, monitoring condominium premises, observing safety conditions, and providing high-quality service to internal and external customers.
**Core values:** People, Gratitude, Loyalty, Teamwork, Excellence, Commitment, and Customer Focus.
**Main responsibilities:**
* Control vehicle and pedestrian traffic at the condominium entrance, receiving and triaging requests and forwarding them to the respective recipients.
* Handle general mail and small-size packages delivered to condominium occupants, receiving and forwarding them to the intended recipients to prevent loss or other unpleasant incidents.
* Turn common-area lights on and off, observing scheduled times and/or requirements (when a security guard is on patrol, this task may be assisted by them).
* Monitor opening and closing of common-use facilities (e.g., gym, playroom, party hall, etc.).
* Record events and incidents occurring during the shift.
* Identify violations specified in the internal regulations, such as improperly parked vehicles or misuse of equipment and facilities.
* Contact service providers and maintenance companies for repairs, maintenance, or emergencies (e.g., gates, elevators, etc.) in the absence of the property manager or upon their instruction.
* Provide in-person (from the guard booth) or virtual (phone, intercom, and/or mobile phone) assistance, prioritizing individuals outside the condominium.
* Monitor gate opening and closing to prevent unauthorized or evasive entries.
### **JOB BENEFITS**
* Transportation voucher (VT): R$5.40; Meal voucher (VR): R$28.80; Food basket (Cesta): R$110.52
### **ADDITIONAL INFORMATION**
**Employment type:** CLT