IT Intern

Description

Job Summary: Professional to provide Level 1 technical support, responsible for handling and updating user support tickets. Key Highlights: 1. Technical support ticket handling and updating. 2. Focus on preserving and strengthening relationships through technology. 3. Culture grounded in values of proactivity and innovation. The **Global** is a Relationship and Collections Solutions Hub. We work not only to solve problems but also to preserve and strengthen relationships. By combining technology, strategy, compliance, data security, and a team with extensive experience in national and international negotiation, we help companies reduce delinquency and add intelligence to their businesses. We are a company that believes in people and the impact they generate. We are a company that believes in people and the impact they generate. Our values: **Pro\-Active, People Enchanters, Human-Centered, and Innovative**, are the pillars supporting our culture and guiding all our actions. We seek talents who identify with these principles and wish to build a future alongside us. **Join our team!** **Responsibilities and Duties** Perform activities related to Level 1 technical support. Handle and update tickets opened by system users. **Requirements and Qualifications** Ability to perform multiple tasks simultaneously. **Benefits of Being a Global Estratégias Financeiras Employee** \- Transportation allowance; \- Partnerships with Educational Institutions (Undergraduate, MBA/Postgraduate, Languages, and Short Courses); \- Breakroom with coffee and snack machines; \- Employee referral program; \- Global Gym, \- IDP (Individual Development Plan); \- Internal opportunities (Global Talents); \- Social and relaxation area; **Join our team!** Compensation: R$800.00 per month Work Location: On-site