Internship - Customer Service

Description

Job Summary: Internship opportunity in customer service, focusing on professional development in the customer service field, resolving customer inquiries and issues, and supporting administrative routines. Key Highlights: 1. Opportunity for professional development in customer service 2. Focus on identifying customer needs and resolving customer inquiries 3. Support in administrative routines and customer service activities **Internship Opportunity – Customer Service Representative** If you are seeking an opportunity to develop your professional skills and grow in the field of customer service, this position is for you! **What we are looking for:** * Students aged 18 or older; * Completed high school education; * Strong verbal and written communication skills; * Ability to work effectively in a team; * Proactivity, dynamism, and agility; * Typing proficiency and familiarity with Microsoft Office suite. **Responsibilities:** * Customer service for the energy utility company (in-person or remote); * Identifying customer needs and resolving inquiries and issues; * Recording customer interactions and adhering to operational procedures and deadlines; * Supporting administrative routines and other customer service-related tasks. **Working Hours:** 4 hours per day – **from 12:00 PM to 4:00 PM** Position Type: Internship Contract Duration: 12 months Compensation: R$700.00 per month Benefits: * Life insurance * Transportation allowance Experience: * Customer Service (Preferred) Work Location: On-site