Fraud Prevention Analyst

Description

**OUR WAY OF BEING AND DOING** The Appmax team is made up of hands-on people who prioritize the values of grit and collaboration. We strive every day to help digital entrepreneurs sell more, in a more efficient and easier way. We are inspired by our customers, and we are here to serve them and provide tools that will enhance and maximize their results. If you also want to join us on this journey, sign up and come be part of it! **So, do you want to build your future with us?** The **Fraud Prevention** **team** at Appmax is responsible for validating the authenticity of purchases made through our platform, acting on the collection, evaluation, and validation of data provided by customers with the objective of minimizing the impact of financial losses and improving the approval rate of our partners. Your **mission** will be to identify, investigate, and analyze orders with suspected fraud, aiming to reanalyze orders with a high average ticket for new collaborators, as well as to make phone contact with customers for data confirmation. For this challenge, we are looking for a person with a critical, analytical profile, who has knowledge of Bureaus and Anti-fraud tools and a strong desire to contribute to Appmax. **You will have among your responsibilities:** * Validate online purchase data via credit card; * Identify, investigate, and analyze orders with suspected fraud; * Make phone contact with customers for data confirmation; * Offer assistance and support to team colleagues; * Reanalysis of automatically approved and/or rejected orders. **You can add a lot to our team if you have:** * Experience in fraud prevention; * Knowledge of Bureaus and Anti-fraud Tools; * Intermediate Microsoft/Google Office package; * High analytical capacity; **You will stand out if you have:** * Experience supporting teams; * Direct experience in fraud prevention in e-commerce; **Here at Appmax, our Maxters find:** All the equipment and resources necessary to perform work in an on-site, hybrid, or remote model Cost assistance for expenses for those working in a hybrid or remote format Flexfood, so you don't need to choose between VR or VA Health and Dental Plan Health Plan for your Pet ️‍ ️ Wellhub Avus Starbem Pharmacy agreement Transportation voucher ❤️‍ Life insurance Upmaxter to assist with your studies An environment that favors and encourages development and high performance with monthly performance checkpoints, 1:1 practices, continuous feedback routines, PDI follow-up, and much more...