Customer Service Representative / Salesperson

Description

Job Summary: We are seeking a Customer Service Representative / Salesperson for organization, customer service, and sales in a food-service industry company undergoing expansion, valuing commitment and proactivity. Key Highlights: 1. Opportunity for professional development with a structured career plan. 2. Dynamic work environment in a food-service industry company undergoing expansion. 3. Teamwork and focus on friendly customer service. We are looking for a Customer Service Representative / Salesperson \- Operational, at a food-service industry company specializing in restaurants and cafés that is currently expanding. For this role, prior experience in organizing and stocking store products, as well as in customer service and sales, is essential. We seek candidates who demonstrate commitment, teamwork, proactivity, and emotional balance. In essence, the selected candidate will be responsible for organizing and stocking store products, serving customers, conducting sales, and entering and collecting orders in the system. **Responsibilities of the Customer Service Representative / Salesperson include:** * Organizing and stocking store products; * Providing friendly and patient customer service and sales at the counter; * Entering and collecting orders in the point-of-sale system; * Supporting other customer service and operations areas; * Cleaning the store area, display units, and utensils; * Adhering to cleaning protocols and internal traffic rules. **Requirements:** * Completed high school education (Mandatory); * Strong organizational skills, good communication ability, and clear language expression without serious Portuguese language errors (Mandatory); * Full flexibility to work either of the two available shifts: Morning (07:00–15:00\) or Afternoon (10:30–18:30\) (Mandatory); * Availability to work on a 6x1 rotating schedule (44-hour weekly workload), with fixed days off every Monday and one Sunday off per month (Mandatory); **Compensation and Benefits:** * Competitive market-based compensation, to be discussed during the selection process; * Full meals (breakfast and lunch), with no deductions; * Food allowance of R$ 94.00 paid in cash directly on the payslip; * Porto Seguro health insurance (co-payment based, with optional dependent coverage at employee’s expense); * Dental insurance; * Birthday Day Off; * Average variable income from service charge (tip) sharing, estimated at R$ 350.00 to R$ 400.00 per month; * 20% discount on store products (cheeses, wines, fine confectionery); * Professional development opportunities via a structured career plan (progressing from Customer Service Representative to Salesperson Levels 1, 2, and 3\). **Additional Information:** * **Work Model:** On-site (Alto da Boa Vista, São Paulo \- SP \[São Paulo], 200 meters from the metro station \- Lilac Line) * **Employment Type:** CLT (Consolidation of Labor Laws) * **Working Conditions:** Fixed schedule (44-hour weekly workload, 6x1 rotating schedule with Mondays off and one Sunday off per month; flexibility required for morning and afternoon shifts) Minimum Education Level: High School (Secondary Education)