Are you passionate about technology, skilled in customer service, and seeking a dynamic and innovative environment? Join our team! We are looking for a Student Portal Support Assistant to work at a postgraduate education institution that serves students remotely across Brazil. * Provide academic and technical support to students via phone, WhatsApp, and the Student Portal; * Configure, manage, and update educational systems and platforms (Notion); * Assist in organizing academic documents and reports; * Post materials and activities on the student portal; * Support professors and coordination in administrative and pedagogical activities; * Resolve questions and troubleshoot issues related to the portal and educational systems; * Proactively suggest improvements to the portal and support processes; * Manage academic videos and files within the system; * Actively participate in organizing communication groups (WhatsApp, e-mail).
João Silva
Indeed · HR
João Silva
Indeed · HR
