




Job Summary: This role involves customer service via email, data entry in spreadsheets, and administrative support within a credit recovery company. Key Highlights: 1. Customer service and administrative support in credit management. 2. Opportunity for professional development. 3. Focus on transparency, ethics, and excellence in work. **Itapeva Credit Recovery**, as part of the **RCB Investments Group**, is one of the leading companies in credit management and recovery. As a direct partner of **Banco Bradesco**, we manage its contracts transparently and efficiently. **Responsibilities and Duties** * Provide clear and courteous customer service via e\-mail; * Fill out and update control spreadsheets; * Support departmental administrative activities. **Requirements and Qualifications** * Strong written communication skills; * Concentrated attention and organizational skills; * Basic Excel knowledge (data entry and simple controls); * Willingness to learn and develop professionally. **Additional Information** Compensation: R$ 1\.300,00; Bonus: 0 to 3 salaries per year; Commission based on targets; Meal Allowance/Food Voucher: R$ 25.00 (per day), via Caju flexible card; Transportation Allowance or Fuel Voucher: (No payroll deduction); Birthday DayOff; Work Model: On-site; Working Hours: 9:00 AM to 4:00 PM (Monday to Friday); Work Location: Near São Bento Station \- São Paulo. The **RCB Group** specializes in structuring, investing in, and operating receivables and credit assets. Our mission is to be an indispensable agent in the credit cycle, delivering maximum efficiency and technological innovation in credit and receivables management. **ITAPEVA Credit Recovery**, as part of the **RCB Group**, is one of the leading companies in credit management and recovery. We manage and purchase credits originating from major financial institutions and companies, administering their contracts transparently and efficiently. We understand that each client has a unique story and may sometimes face difficult situations. Thus, we commit to offering convenient service and flexible solutions, ensuring swift and appropriate resolution tailored to each individual’s circumstances. We have built our business on solid principles: Transparency and Ethics, Entrepreneurial Spirit, Excellence and Results, and Meritocracy.


