### **Have you ever considered joining a company that innovates to move the world?** If you’re seeking growth, learning opportunities, enjoy challenges, and are committed... THIS IS YOUR CHANCE TO JOIN OUR TEAM!! Ready to embark on this journey with us? Let us tell you more! **Who are we?** We focus on solutions that simplify life for customers and drivers. We manage operations by digitally connecting the entire ecosystem and streamlining operational processes. Committed to high performance, we innovate through technologies that reduce costs and increase efficiency. **What you’ll find here:** * Freedom to express ideas; * Cross-team integration; * Professional development; * Commitment to diversity; * A light-hearted and innovative environment. **Responsibilities and duties** **Your challenge will be:** * Supervise and guide the activities of the advanced service station team, make decisions, and monitor task execution to ensure timely completion according to assigned priorities; * Monitor the work of Advanced Service Station Operators (ASOs) during operations and verify its correctness with the tracking department team; * Schedule and/or manage team vacation planning; monitor and verify team attendance; * Analyze and instruct the ASO team regarding quartile-based performance metrics, identifying potential improvements; * Present team goals to coordination and management; * Resolve team-related issues within the ASO department together with People & Management; * Identify needs and develop training and development programs for employees, supported by relevant departments (People Management, DI, Technologies); * Identify, obtain approval for, and implement actions to improve sector-specific KPIs; * Provide feedback to ASO operators on productivity, quality, behavior, attendance, and other topics deemed necessary for their development; * Monitor team service delivery related to telephony and WhatsApp group follow-up. **Requirements and qualifications** **Requirements and qualifications:** * Completed high school education; * Experience with third-party tracking technologies (e.g., Sascar, Omnilink, Onixsat, Autotrac, Sighra), Weon — preferred; * Logistics or Business Administration coursework — advantageous; * Leadership experience — advantageous; * Proficiency in Office tools: Excel, Power BI; * Flexible availability regarding working hours; **Additional information** **What we offer:** A dynamic, innovative, and collaborative environment focused on results and cross-team integration, with strong openness to new ideas; Transportation allowance; Meal/Ticket Food Card; National health insurance plan; Dental insurance plan; Gympass — stay fit and energized with access to gyms and physical activities; Zenklub — take care of your mental well-being with online therapy sessions; Employee referral program; Pharmacy discount program; Life insurance; Partnerships with educational institutions and language schools; CLT employment contract; On-site work model. **So? Is it a match?** Join our team. We’re here to support you while we work together toward great achievements. Apply now and await the next steps. We are a technology and innovation company specializing in Risk Management and Logistics Management solutions. With over 23 years of experience in logistics and technology, we prevent over 50 million incidents annually. Today, we serve more than 3,500 major clients who trust our solutions, supported by a top-tier team of over 800 professionals. We belong to nstech — Latin America’s largest technology platform for logistics and mobility. Accelerate your career by joining the ecosystem revolutionizing the future of freight and passenger transportation across Latin America.