Description
**What are we looking for?**
**Main responsibilities:**
Program, code, and test systems in the relevant language, working across Front-End and/or Back-End development projects;
Modify systems to meet new business rules;
Perform system maintenance, making necessary adjustments to meet user requirements;
Develop assembly, debugging, and testing tasks for programs; perform maintenance services on already-developed programs;
Carry out routine programming tasks.
Assist in system evolution.
Map business rules within existing systems.
**Requirements:**
* Solid experience with ServiceNow, especially in the ITSM module.
* Experience managing Incidents, Problems, ACLs, and CMDB.
* Development of solutions using No-Code, Low-Code, and High-Code approaches.
* Knowledge of Business Rules, Client Scripts, Script Includes, UI Policies, Record Producers, Scheduled Jobs, and Flow Designer.
* Experience creating and customizing ServiceNow portals using HTML, CSS, JavaScript, AngularJS, and Widgets.
* Creation and maintenance of tables, fields, and other platform configurations.
* Experience integrating ServiceNow with external systems via REST APIs.
* Ability to analyze business requirements and develop scalable solutions on the ServiceNow platform.
**Work location: Remote.**
**Who is Insi?**
We are a consultancy specialized in digital transformation. But above all, we are a people-first company. People who listen before proposing. Who go to the core before presenting a solution. Who measure success by real change—not by what was implemented.
With over three decades of history and a global presence, we believe true transformation begins from within: within people, teams, and organizations—and this conviction guides every choice we make, every project we deliver, and every person we develop.
**Why build your career at Insi?**
Because here you think, decide, and create together. We offer autonomy, clear goals, and an environment where Insiders have opportunities to engage with diverse technologies, participate in challenging projects, bring new ideas, and work from anywhere in Brazil—and why not, the world.
We are one of the best companies to work for in Brazil according to Great Place to Work, and among the top 10 employers in Brazil according to TIME magazine.
**What are our values?**
* We are people serving people
* We think and act like owners
* We strive for performance
* We grow and learn together
* We pursue excellence and simplicity
* We act with creativity and innovation
All individuals are welcome regardless of their condition, disability, ethnicity, religious belief, sexual orientation, appearance, age, or related factors. We want you to grow with us in an inclusive, welcoming environment full of opportunities.
Do you identify with this? Then, **\#JoinInsi!**