Application and Sales Engineer or Technician

Description

Job Summary: We are seeking a professional to manage commercial relationships with industrial clients, focusing on understanding their needs, offering product and service solutions, and ensuring satisfaction and long-term loyalty. Key Highlights: 1. Focus on commercial relationships and customer retention 2. Strategic involvement in technical specifications and proposals 3. Collaboration with engineering for solutions and new projects **Application and Sales Engineer or Technician** We seek a person responsible for managing commercial relationships with industrial clients across various sectors in Piracicaba and surrounding areas. The role focuses on understanding client needs, delivering value-added product and service solutions, and ensuring high levels of satisfaction, loyalty, and long-term partnership. **Key Responsibilities:** * Visit clients within your portfolio (factories and offices), strategically planning visits to cover the designated region. * Collaborate with the application engineering team to conduct technical analyses and propose solutions for problem resolution and/or implementation of new client projects. * Develop material technical specifications by collecting process data from clients, aiming to deliver a solution that meets their process requirements at optimal acquisition cost and high durability. * Prepare product quotations and technical reports according to client needs, ensuring competitive advantage for the business. * Record business opportunity information in the CRM system, ensuring all data is accurate and up to date. * Maintain updated client records, guaranteeing data integrity and quality for team use and strategic decision-making. * Convert client visits into sales, contributing to achieving the company’s established sales targets. * Monitor material invoicing, using the system’s backlog report and coordinating with the factory to meet agreed delivery timelines and achieve invoicing targets. * Maintain client relationships as part of the sales strategy and commercial management, providing support regarding delivery dates, invoicing, installation, and commissioning of materials, ensuring proper functionality and performance. **Required Qualifications:** * Experience in technical sales. * Bachelor’s degree in Mechanical Engineering, Mechatronics, Chemical Engineering, or Technical Diploma in Mechanics. * Knowledge of industrial processes. * Experience in account management. * Experience with negotiation techniques. * Analytical capability to identify business opportunities from data. **About Hiter Controls** When it comes to control valves, Hiter is undoubtedly the most recognized and respected company in the Brazilian market. Its products reflect engineering expertise, deep application knowledge, and experience in developing high-quality products. Since 1965, Hiter has dedicated itself to meeting the needs of the transformation industry. Hiter products operate daily in demanding applications, including oil & gas, sugar & ethanol, chemicals, sanitation, mining, and others. Throughout its history, numerous products have been developed and integrated into its control solutions portfolio, always prioritizing excellence and quality—resulting in significant technological advancement. Recognized for its market leadership, installed base, and reputation for product quality, Hiter was acquired by the Spirax Sarco Group. The combination of Hiter’s technology and market leadership with Spirax Sarco’s commitment to customers further strengthens this brand and brings to the market the broadest range of process control products. **Everyone Belongs at Hiter by Spirax Sarco Group** We are passionate about building inclusive and equitable workplace cultures where everyone can be themselves and reach their full potential. For us, this means supportive teams and strong relationships where every contribution is valued—across all social and cultural backgrounds, ethnicities, ages, genders, gender identities, abilities, neurodiversity, sexual orientations, religious beliefs, and all other aspects that make us human and unique. We know everyone sometimes needs extra support, so we’ve introduced a series of additional benefits through our Group Inclusion Commitments. These benefits include gender-neutral parental leave, 15 additional days of paid caregiver leave, paid time off and support for anyone experiencing pregnancy loss or domestic abuse, menopause-friendly workplace principles, and more. Learn more at www.spiraxgroup.com/en/life-at-spirax/our-inclusive-group/our-inclusion-commitments