Job Summary: The Coordination Assistant handles internal administrative and operational routines, with a focus on customer service and support to coordinators. Key Highlights: 1. Organized professional driven by customer satisfaction 2. Provides customer service and administrative support 3. Part of an engaged team committed to transforming communities We believe our employees constitute the most important element for transforming the reality of communities and institutions still lacking public policies and access to citizenship. This is a position for our Talent Pool. INEC is seeking talented, passionate individuals who love what they do and aspire to go further. The Coordination Assistant performs administrative and operational internal routine activities related to customer service and supports Unit Coordinators and Microcredit Agents in their responsibilities. If you are an organized professional driven by customer satisfaction, INEC is the place for you! Join this family, ESSENTIALLY MADE OF PEOPLE! **Responsibilities and Duties** **Activities for this position:** * Customer service, providing information about products and services; * Conducting various inquiries and document control; * File control and organization; * Supporting the unit’s managerial control tracking; * Supporting the credit proposal contracting process; * Other activities within the scope of this role; **Requirements and Qualifications** Legal age (18 years or older); Education: Completed high school; **Required Knowledge:** Experience with administrative routines and public service; Availability for intermunicipal travel; Computer literacy and proficiency in Microsoft Office (Word, Excel, PowerPoint). **Additional Information** **Base Salary:** R$ 1\.712,11 Situational remuneration; Working Hours: Monday to Friday (08:30 to 17:30). **Benefits of Working at INEC:** Professional development and training program; Medical and dental plan; Emotional well-being program; Private pension plan; Meal allowance and Basic Food Basket allowance: R$ 1\.496,46; Wellhub; Daycare reimbursement; Life insurance. Bring your talent to INEC! Our Contacts: Piauí Regional Office – Agroamigo Phone: (086\) 98802\- 0235 E\-mail: marta.leite@inec.org.br / laudiandro.silva@inec.org.br Apply now and join our selection process. \#INECFEITODEGENTE Founded in 1993, the Northeastern Citizenship Institute (INEC) is a Civil Society Organization (CSO) whose primary focus is the sustainable development of communities in Brazil’s Northeast region. In 2003, its qualification as a Civil Society Organization of Public Interest (Oscip) enabled INEC to establish a partnership with the Bank of the Northeast to implement microfinance programs. Since then, INEC has accumulated 20 years of experience in microcredit, having operated the Crediamigo program from 2003 to 2022 and the Agroamigo program since 2005 until today. In 2021, the international NGO Water.Org joined forces with INEC and the BNB to facilitate access to water solutions through microcredit. In 2022, Agroamigo reached 1\.410\.064 active clients across 2\.074 municipalities in Brazil’s semi-arid region. Beyond microfinance, INEC invests in socio-environmental initiatives, serving children, youth, and adults through projects that significantly contribute to sustainable development based on income generation and social leadership, aligned with the United Nations’ Sustainable Development Goals (SDGs). Currently, INEC has over two thousand active employees across all states of Brazil’s Northeast region and the northern regions of Minas Gerais and Espírito Santo. Join this team \#feitodegente and bring your talent to INEC!
João Silva
Indeed · HR
João Silva
Indeed · HR
