STORE SUPERVISOR

Description

Job Summary: Store Manager responsible for ensuring smooth operational execution, overseeing customer service, monitoring performance indicators, and organizing team routines. Key Highlights: 1. Be part of a brand with 25 years of success and innovation. 2. A dynamic environment focused on respect, excellence, and passion. 3. Opportunity for professional growth and career development. **Job Description:** ---------------------- Have you ever imagined being part of a brand that has delighted Brazil for 25 years with flavor, quality, and innovation? At Gela Boca, we operate over 150 stores nationwide, delivering unforgettable desserts and creating unique experiences grounded in respect, excellence, and passion for what we do. If you work in customer-facing roles and seek a dynamic environment, this is your chance. Build your future with us and join a success story! Responsibilities: Ensure smooth store operational activities, maintaining aligned and efficient processes; Closely monitor customer service, driving continuous improvements and ensuring service standardization; Monitor performance indicators and support the team in achieving targets; Organize team routines, assigning tasks and fostering a productive and collaborative environment. **Mandatory Requirements:** ------------------------------ Prior experience managing teams; Previous experience in the food industry; Availability to work afternoons/evenings (6x1 rotating shift). **Employment Type:** -------------------------- CLT **PwD (Persons with Disabilities):** -------- YES **Salary:** ------------ $3,570.00 **Benefits:** --------------- Meal allowance of R$ 250.00; Functional bonus; Cash-handling allowance; Birthday Day Off; A special birthday gift for you and one companion; Saturday and Sunday off (once per month), subject to target achievement; Well-being social insurance; Growth opportunities; University partnerships; Irresistible discounts on our products! **Work Location:** ---------------------- GELA BOCA HEADQUARTERS **Working Hours:** ------------------------ 12:00 PM to 8:20 PM