Description
**Academic Requirements and Experience**
* Bachelor's degree in Engineering (Production, Mechanical, Chemical or Food), Industrial Management, or related fields.
* Solid experience in quality roles within operational/industrial sectors.
* Prior experience in team leadership.
**Technical Knowledge (Hard Skills)**
* Proficiency in quality tools (PDCA, FMEA, SPC).
* Proficiency in ERP systems and advanced Excel for data analysis.
**Performance Indicators (KPIs)**
* **Customer Complaint Rate:** Percentage reduction of post\-delivery incidents.
* **Cost of Non-Quality (CoNQ):** Monitoring of losses, rework, and waste.
* **Audit Compliance:** Scores achieved in internal and external audits.
* **Effectiveness of Corrective Actions:** Percentage of recurring issues eliminated.
Reside in Jundiaí or nearby cities.
Minimum Education Level: Bachelor's Degree