**Opportunity: Optical Operator** **Sumaré – SP | In-person** We are looking for an **Optical Operator** to work at one of the largest optical companies in the world. If you are an optician technician, have customer service experience, and enjoy solving problems, this position is for you! **Job Details** -------------------- **Role:** Optical Operator (Technical Support N2) **Location:** Sumaré – SP **Work Mode:** In-person **Workload:** 44 hours per week **Working Hours:** * Mon to Thu: 8:00 AM to 6:00 PM * Fri: 8:00 AM to 5:00 PM **Salary:** **R$ 2,724.02** **️** **Responsibilities** --------------------------- * Analysis of technical cases at the second level of support (N2) * Handling requests escalated from the call center * Reading and validation of ophthalmic prescriptions * Logging and tracking of service tickets * Coordination with internal departments and report generation * Ensuring quality and meeting deadlines **✅** **Requirements** -------------------- * **Mandatory certification as Optician Technician** * Experience in customer service (call center, back office, or support) * Strong written and verbal communication skills * Organized, focused, and detail-oriented **Benefits** -------------- * Meal voucher/Snack voucher (R$ 18/day) * Transportation allowance * Medical insurance * Dental insurance * Life insurance * TotalPass * Partnerships with SESC, USP Esalq, language schools, and educational institutions Minimum Education: Technical Course * Meal allowance * Life insurance * Medical insurance * Dental insurance * TotalPass * And more * Transportation allowance