Description
Job Summary:
This professional will be responsible for attending to and advising customers, resolving issues, preventing cancellations, providing remote technical support, and registering service orders.
Key Highlights:
1. Customer service and support
2. Problem resolution and customer retention
3. Remote technical support
**Requirements:**
* Availability to work in Eusébio;
* Completed high school education;
* Must be available during the following hours: 2:20 PM to 12:00 AM.
**Responsibilities:**
* Customer service and answering inquiries, including guidance on plans, issue resolution, cancellation retention, and remote technical support;
* Creating service orders in the system.
**Benefits:**
* Meal allowance;
* Transportation allowance or fuel subsidy;
* 100% company-paid health insurance;
* 100% dental insurance;
* Day Off;
* Partnerships with universities;
* Partnership with driving schools;
Salary: R$1\.621,00 \- R$2\.000,00 per month
Benefits:
* Medical assistance
* Dental assistance
* Fuel subsidy
* Internet subsidy
* Company-provided mobile phone
* Commercial discount partnerships and agreements
* Meal allowance
* Food voucher
* Transportation allowance
Work location: On-site