Information Attendant

Description

The OAB/SC is seeking a professional to serve as an **Information Attendant \- providing service and support to attorneys**, contributing to a welcoming, organized, and efficient experience in the daily operations of the Customer Service Center. **Main responsibilities** * Provide in-person, telephone, and chat support; * Guide attorneys on OAB procedures and systems; * Issue payment slips and provide support related to the secretariat and other departments; * Clarify inquiries clearly, calmly, and courteously; * Support administrative tasks at the Customer Service Center. **Requirements** * Completed high school education; * Experience in customer service (telephone, in-person, and chat); * Basic knowledge of Word and Excel; * Strong communication skills, organization, and proactivity; * Ability to convey security and confidence during interactions. * Profile we seek **We are looking for someone who is:** * Responsible and attentive to information provided; * Calm and patient when assisting customers; * Committed to quality and excellence in public support. **Job details** * CLT employment contract; * On-site work model; * Working hours: 10:00 AM to 7:00 PM; * Location: Customer Service Center – OAB/SC. **Benefits** * Meal or food allowance; BRL 35.00 per working day; * Transportation allowance or fuel subsidy; * Wellhub; * Agreement with CAASC; * Agreement with FarmaSesi; * Birthday day off; * Workplace gymnastics; * Fruit day; * Free parking; * Bicycle parking. *After probationary period:* * Unimed health insurance plan Compensation: BRL 1\.900,00 \- BRL 2\.069,00 per month Work location: On-site