Receptionist/Telephone Operator

Description

Job Summary: Receive, attend to, and guide patients, validate health insurance authorization forms, and provide support to the technical team. Key Highlights: 1. Friendly and efficient patient service 2. Validation of health insurance authorization forms 3. Technical team support in releasing examinations **Job Mission:** Receive, attend to, and guide patients, performing initial intake and ensuring all health insurance authorization forms are duly validated prior to service. **Main Responsibilities:** * Receive patients in a friendly and efficient manner, performing registration and data verification; * Validate health insurance authorization forms in proprietary systems (health insurers and internal system); * Verify documentation and medical authorizations before service; * Clarify doubts regarding coverage, deadlines, and procedures with health insurers; * Organize patient files, medical records, and administrative records; * Support the technical team in releasing examinations and procedures. **Technical Competencies:** * Knowledge of health insurance validation systems (e.g., Unimed, Hapvida, Bradesco, Amil, among others); * Basic understanding of hospital billing and medical authorizations; * Proficiency in public service and clear communication. **Education:** Completed high school. Technical or undergraduate course in Administration, Hospital Management, or related fields currently in progress is desirable. Minimum 6 months of experience in this role. Compensation: R$1\.518,00 \- R$1\.655,37 per month Benefits: * Medical assistance * Meal allowance * Transportation allowance Work Location: On-site