Description
**Job Mission:** Provide strategic support to commercial activities, ensuring the efficiency of the surgical receiving process and post-procedure follow-up. Ensure all steps are conducted in a standardized, efficient, and directorate-aligned manner, contributing to sales strengthening, customer service quality, and compliance with institutional processes.
**Key Responsibilities**
* Coordinate operational routines, ensuring appropriate internal process flow and support to administrative, commercial, and logistics departments.
* Plan procurement and supply, monitoring inventory levels, material turnover, and operational requirements.
* Conduct market analyses, negotiate with suppliers to achieve cost savings, improved cost-benefit ratios, and operational sustainability.
* Monitor inventory, ensuring alignment between physical and system-based stock.
* Lead continuous improvement, automation, and digitalization initiatives to enhance productivity and reduce errors.
* Monitor indicators, targets, SLAs, and KPIs, proposing corrective and preventive actions.
* Consolidate strategic billing and performance information for suppliers and management.
* Develop the team through supervision, feedback, and activity guidance.
**Academic Qualifications**
* Bachelor’s degree completed in Administration, Hospital Management, Nursing, Pharmacy, Engineering, or related fields.
* Postgraduate degree or MBA preferred in Hospital Management, Process Management, or Administration.
**Professional Experience**
* Minimum 3 years of experience in related roles.
* Experience coordinating operational teams in healthcare, hospitals, or OPME companies.
**Technical Knowledge**
* Hospital billing processes and OPME management.
* Medical billing audits.
**Differentiators**
* Process management (Lean, continuous improvement).
* Hospital and billing systems.
* Negotiation with health insurance operators.
**Benefits**
* Medical assistance
* Dental assistance
* Pharmacy allowance
* Life insurance
* Meal voucher
* Transportation voucher
* Wellhub (wellness program)
* Birthday day off
**Salary**
* To be negotiated
If you seek an opportunity at a growing company and wish to join a results- and quality-oriented team, **grow with Medical Hope!**
Compensation: R$1.845,82 - R$4.758,53 per month
Work location: On-site