Sales Assistant

Description

Job Summary: We are seeking a proactive and organized Sales Assistant to support after-sales activities and customer service, aiming to achieve targets and foster customer loyalty. Key Highlights: 1. Focus on after-sales service and customer support 2. Integration within a motivated and continuously evolving team 3. Continuous improvement and corporate excellence **Work Location:** On-site \- Rio Claro/SP **Employment Type:** CLT If you are proactive, organized, and enjoy supporting sales activities, we have an opportunity for you! We are looking for a Sales Assistant to join our team. The responsibilities include tasks related to After-Sales, aiming to achieve pre-established targets. If you identify with this position and wish to be part of a motivated and continuously evolving team, apply now! **Selection Process Steps:** * Application and initial assessment; * Chat with People & Management; * Chat with leadership; * Offer / Hiring. **Responsibilities and Duties** * Ensure all departmental controls are processed in accordance with established procedures; * Assist in delivering customer service, fostering customer loyalty; * Support after-sales activities (invoicing, replenishment, collections, post-surgical support, and material allocation); * Implement the policies, guidelines, and general standards defined by the Area Management, following operational norms and instructions, with superior approval, to pursue continuous process improvement; * Participate in events such as congresses/fairs, surgeries, and external training sessions, if necessary; * Communicate delivery timelines to customers; * Perform tasks and execute routines aligned with established targets and sales plan execution. **Requirements and Qualifications** **Required qualifications:** High school diploma. **Preferred qualifications:** Technical degree; Proficiency in Microsoft Office suite; English and Spanish. **Additional Information** We offer a comprehensive benefits package including: * Medical plan with co-payment for consultations and exams \- extended to legal dependents (spouse and children up to age 18); * Meal allowance; * On-site cafeteria at VÍNCULA; * Life insurance; * PPR agreement (Profit Sharing Program); * Workplace gymnastics; * SESI (social services) partnership (club access); * Dental plan; * Pharmacy card; * Partnerships with educational institutions; * Birthday leave (Day off); * Gympass; * Enhanced care plan. Join Víncula, a Brazilian multinational leader in the medical devices market! We seek professionals committed to promoting individual well-being through innovative orthopedic medical device solutions. At Víncula, our mission is to provide accessible medical devices meeting international quality standards, enabling healthier and fuller lives for our patients. We aim to be the top choice in Latin America for orthopedic, spinal, trauma, and maxillofacial solutions—offering optimal value for standard (value) markets and premium (customized) solutions for high-value markets. We value commitment—the essential bond in the medical device industry—and base all our actions on ethics and transparency. We recognize and appreciate our professionals, believing they drive our success. Furthermore, we continuously pursue continuous improvement, targeting corporate excellence and superior service delivery to our customers. If you aspire to join a company that places patient quality of life first and values your professional development, Víncula is the ideal place for you. Join us and become part of a team passionate about transforming lives through technology and innovation in medical devices. Your contribution will be fundamental to achieving our goals and positively impacting society. Make a difference at Víncula!