COMMERCIAL ASSISTANT

Description

Job Summary: We are seeking a professional to provide administrative and operational support to the sales team, with a focus on customer service and order follow-up. Key Highlights: 1. Administrative and operational support to the sales team 2. Customer service and order follow-up 3. Continuous development and teamwork **Job Description:** ---------------------- We believe results are built together. We value teamwork, a proactive attitude, and commitment to our deliverables. Our purpose drives us to go beyond, constantly seeking innovative and sustainable solutions, with responsibility and respect for the environment. Here, we encourage continuous development, exchange of ideas, and building an environment where each person actively contributes to collective growth. Responsibilities: \- Provide administrative and operational support to the sales team, assisting internal sales representatives and external commercial representatives; \- Attend to customers to clarify doubts regarding orders and delivery deadlines; \- Support the sales team in preparing commercial quotations; \- Monitor sales orders in the system, ensuring compliance with delivery deadlines; \- Provide post-sales support, ensuring customer satisfaction; \- Update and maintain customer records in the system; \- Support the sales team in resolving issues related to orders, complaints, and returns; \- Assist with administrative routines of the commercial area, as well as any other activities related to the department. **Mandatory Requirements:** ------------------------------ * Completed high school education; * Prior experience in administrative or sales-support activities; * Knowledge of customer service; * Proficiency in Microsoft Office suite; * Strong communication skills, organization, and proactivity; * Ability to work effectively in a team and interact with customers. **Desirable Requirements:** -------------------------- * Bachelor's degree or currently enrolled in a higher education program related to the role; * Experience with ERP systems. **Employment Type:** -------------------------- CLT **PwD (Persons with Disabilities):** -------- NO PREFERENCE **Benefits:** --------------- * 100% company-paid Unimed Ribeirão Preto health plan for the employee; * Hapvida dental plan; * On-site cafeteria; * Flash Flexible Benefit; * TotalPass (Well-being Platform); * Profit-Sharing Program; * Baby Kit; * Partnership with Drogão Super pharmacy chain; * Christmas Bonus; * Partnerships with affiliated companies; * Birthday Day Off; \-Transportation Allowance; * Life Insurance; **Work Location:** ---------------------- 1 \- SUPRIR INDUSTRIA DE METAIS LTDA **Working Hours:** ------------------------ 08:00 TO 18:00