Description
**Young Apprentice**
Practical Work Area: São Caetano do Sul \- São Paulo
Theoretical Work Area: Santo André \- São Paulo
**Number of Openings:**
02 openings in Customer Service
01 opening in Logistics
01 opening in Legal
**Working Hours at the Company:**
**Customer Service:** 08:00 to 13:15 / 09:00 to 14:15 / 12:45 to 18:00
**Logistics:** 08:30 to 13:45
**Legal:** 12:45 to 18:00
**Responsibilities for Customer Service Opening:**
Provide telephone technical support (Level 1)
Assist customers with questions regarding equipment and products
Record calls and service interactions in spreadsheets
Support monitoring of departmental performance indicators
Log customer requests, complaints, and suggestions in spreadsheets or ticketing systems.
**Responsibilities for Logistics Opening:**
Assist in controlling the entry and exit of card machines, chargers, cables, batteries, and seals
Inspect received equipment and perform basic functionality tests, damage verification, and model-based sorting
Support operational and administrative routines within the logistics department
Prepare and sort orders according to demand
Organize and archive physical and digital internal documents
**Responsibilities for Legal Opening:**
Register, verify, and manage contracts in spreadsheets
Assist in organizing, digitizing, indexing, and maintaining physical and digitized document files
Monitor case progress via court websites
Obtain various certificates through online systems
Operational control of electronic signatures via system
Support organizing and sorting documents for accreditations, judicial proceedings, and regulatory requirements
**Requirements and Qualifications:**
Currently enrolled in or have completed high school
Proficiency in Microsoft Office suite
Additional requirements of the Apprenticeship Program
**Working Conditions:**
\* Weekly workload of 24 hours: 20 hours of practical work at the company (5 hours × 4 days) and 4 hours at SENAC (1 day)
\* Benefits: VT (Transportation Voucher)
Interested candidates matching the profile must send their updated CV with the subject line: "Sales Consultant – Vale do Paraíba" to the e\-mail:
vagas@pinpag.com.br
Compensation: starting from R$913.87 per month
Benefits:
* Transportation Voucher
Work Location: On-site