WAITER

Description

Job Summary: Professional responsible for welcoming guests, managing supplies, and ensuring excellence in restaurant, event, and room service operations. Key Highlights: 1. Serve with passion to make families happy at tourist destinations 2. An environment that encourages new ideas, boldness, and innovation 3. Grow with the company and develop new skills **Favorable winds have brought your talent to us...** We are Aviva, a company built by people and for people. Owner of Rio Quente Resorts, Costa do Sauípe, and Hot Park — major tourist destinations in Brazil. Our purpose is to make families happy. We offer more than accommodation; we deliver unique leisure and total entertainment experiences that will remain in everyone’s memory for a lifetime. At Aviva, we serve with passion for people, which is why we are constantly seeking talents who are continuously developing, possess an open mind, overcome obstacles, and contribute with new ideas. **Responsibilities and Duties** Welcome and attend guests and customers in restaurants. Perform mise\-en\-place of materials and raw ingredients. Request, receive, store, and maintain product quantities, controlling maximum and minimum stock levels, quality, expiration dates, and recommended temperatures. Conduct area inventory. Restock beverages and other products in refrigerators, freezers, and coolers, replenishing items placed at point-of-sale (POS) locations. Organize and restock utensils, tableware, and supporting materials in the dining area. Ensure cleanliness, hygiene, and appropriate appearance of tables and service areas. Assist in organizing events, buffets, and room service. Adhere to quality, hospitality, and food safety standards. Execute direct sales to customers, offering products according to the wine and beverage portfolio. Maintain area equipment clean and in perfect working condition. **Requirements and Qualifications** Completed High School Education **Nice-to-have (but not mandatory) knowledge and/or experience:** Customer service techniques. Etiquette and personal presentation course. Table manners course. Theoretical and practical knowledge of bars and restaurants. **Additional Information** **Some of Our Benefits:** * Market-competitive salary * Health Insurance Plan * Dental Insurance Plan * Life Insurance * Semi-annual and Annual Profit Sharing Program (PPR) * Wellhub * Immunization Campaigns * Conexa Viva Psychology * On-site cafeteria * Babysitting Assistance / Daycare Reimbursement * Hot Park Access * PCD Assistance * Wedding Bonus * Tenure Award * Partnerships (Fit Energia / Universities / Diniz Optics) **We are AVIVA, a company built by people and for people** Since becoming **AVIVA** in 2018, we understand that entertainment brings people fun, joy, personal satisfaction, and good spirits. We refer to our employees as **“associated people”**, because they share our **purpose of making families happy**, extending this commitment also to their families, in addition to our customers. Expect nothing less than **Total Entertainment**! To us, this means working with an open mind and a heart full of collaboration. Fun and joy stem from our culture of inclusion—built by empathetic people committed to serving in an environment that encourages new ideas, boldness, and innovation. Our priority focus on making families happy earns us the title of **“Joy Specialists and Multipliers”**, grounded in the vision that we must transport people from everyday reality and commonplace settings into fantastic experiences through our unique way of serving. It is also a way of living life “more Aviva”, facing daily challenges with lightness while remaining **focused on delivering high performance, sharing knowledge, developing new skills, and finding solutions.** More than a promise to our customers, it is equally important that all our associated people feel this experience and grow with us.