Description
Job Summary:
Customer service and support for the Food & Beverage (F&B) department, ensuring activities meet Bourbon Hotéis & Resorts' quality standards.
Key Highlights:
1. Previous experience as a waiter is an advantage
2. Excellent communication and customer service skills
3. Ability to work in a team and under pressure
Bourbon Hospitalidade, one of the leading companies in the hospitality industry, is seeking a Waiter for Rio Hotel BY Bourbon located in Campinas/SP. You will be responsible for serving customers and supporting the F\&B department, ensuring all department-related activities are carried out according to the company's established quality standards, complying with regulations and procedures, as well as adhering to the general policies of Bourbon Hotéis \& Resorts.
Main Responsibilities:
* Greet customers and present the menu;
* Take orders and relay them to the kitchen;
* Serve food and beverages to customers;
* Check whether customers need assistance and remain available to serve them;
* Maintain clean and organized tables;
* Receive customer payments and issue fiscal receipts.
Requirements:
* Previous experience as a waiter is an advantage
* Excellent communication and customer service skills
* Ability to work in a team and under pressure
* Basic computer knowledge (for issuing fiscal receipts)
* Availability to work flexible hours, including weekends and holidays.
Exclusive Benefits Only Bourbon Offers You:
* 50% discount on accommodation at hotels and resorts within the Bourbon network (excluding franchises);
* Employee Support Program offering legal, financial, nutritional,
social, and psychological assistance;
* WellHub (discounts at gyms);
* Day off on your birthday;
* Themed parties;
* Special celebrations for festive occasions;
* Bourbon Academy featuring over 150 courses for technical and
behavioral development;
* 30% discount at Bourbon network restaurants: excluding franchises;
* Birthday gift;
* Christmas basket.
Minimum Education Level: High School (Secondary Education)
* Attendance award
* Day off on your birthday
* Life insurance
* Dental care
* Health insurance
* Discounts on accommodation at hotels and resorts within the Bourbon network (excluding franchises)
* Meal allowance