Customer Service Intern

Description

**Job Opening: Customer Service Assistant – Travel Agency (Service Provision)** A travel agency is seeking an organized, communicative professional with interest in the travel industry to support daily customer service and operational activities. **Main Responsibilities:** * Perform **online passenger check\-in**, ensuring accurate verification of boarding information; * Send **customer relationship messages**, such as birthday greetings and institutional communications; * Draft and organize **travel contracts and client documentation**; * Monitor **flights and possible changes or cancellations**, providing support when necessary; * Provide **customer support during the travel period (after\-sales)**; * Assist in **managing the agency's Instagram account**, supporting content organization and engagement; * Participate in **creating videos and social media content**; * Support **operational and administrative tasks of the agency**. **Requirements:** * Completed high school education; * Experience in **customer service**; * Interest in or experience within the **travel industry**; * Basic knowledge of **digital marketing or social media content creation**; * Strong communication skills, organizational ability, and proactivity; * **Willingness to register as an Individual Microentrepreneur (MEI)** for service provision. **Job Details:** * Employment type: **Service Provision** * **Flexible business hours**, Monday through Friday. If you enjoy working with people, are passionate about travel, and wish to join a dynamic environment, this opportunity may be right for you. Job Type: Full\-time CLT Compensation: Starting from R$750.00 per month Work Location: On\-site